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Permana J. Email & Phone Number
Business and Payment Operations
at
Arta Intra Teknologi (AIT)
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Business and Payment Operations
Location
South Jakarta, Jakarta, Indonesia
Who is Permana J.? Overview
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Quick answer
Permana J. is listed as Business and Payment Operations at Arta Intra Teknologi (AIT), based in South Jakarta, Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Permana J..
Permana J. previously worked as Business and Payment Operations at Oy! Indonesia and Business & Payment Operations at Oy! Indonesia. Permana J. holds Bachelor'S Degree, Economics, 2.87 from Universitas Pancasila.
Company email context
Email format at Arta Intra Teknologi (AIT)
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Arta Intra Teknologi (AIT)
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Profile bio
About Permana J.
Accustomed to socializing, meeting and working with new people is not a problem for me. Besides that, it is also known as a good listener not only for colleagues but also partners. Can take decisions right even when under pressure. Every work that is done is done in detail and completed on time. Have an open attitude about all possibilities with the best solution
Current workplace
Permana J.'s current company
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Arta Intra Teknologi (Ait)
Website
AeroLeads page
8 roles
Permana J. work experience
A career timeline built from the work history available for this profile.
Business And Payment Operations
Business & Payment Operations
• Monitoring both business and consumer transactions• Performing daily reconciliation from multiple vendor partners.• Conducted monthly reconciliation of business partners' transactions.• Developed weekly and monthly reports for the Business And Payment Operations• Managing special Project onboarding merchants of E-Wallet and QRIS from multiple vendor partner• Carry out the process of analyzing both business and consumer payment transaction data that indicates fraud• Coordinating with every stakeholder for transactional update• Communicating with every partner for maintenance and disturbance• Handling every transactional issue
Technical Support - Business Development Merchant Ops
- Communicate with Merchants and Partners for complaint handling and resolution- Learn about Merchant Operations workflows and create reports on handling payment complaints, product issuance, and refunds- Create and develop SOPs and KPIs for the company's operational workflow with merchants and partners
Oct 2022 - May 2023
Operations Analyst - L2 Dispute
Key responsibilities:- Handle buyer and seller complaints regarding the return process of goods and funds professionally- Mediating between Buyers & Sellers by coordinating with the Logistics Team, Business Development, Fraud, Cross Border and Shopee Warehouse.- Classify customer complaints and make decision-making of Buyer & Seller problems fairly
Sep 2020 - Oct 2022
Transaction Specialist
- Check & monitoring incoming transactions of all payment methods- Handling complaint about transactions - Identify & escalate bug issue to related- Collaborate with Finance Team, for related financial report matter- Collaborate with related Engineer/Product/Growth team, maintain the existing project and involve in project improvement
May 2019 - Feb 2020
Customer Operations
Payment- Ensure that customers payment verified and buyers paid- coordinate with payment team for transaction casesFraud- educating customers about preventing fraud cases- coordinating with fraud team to take down scam and phising linkLogistic- ensure that customer order arrive at the customer addres properly- coordinate with third party logistic partner for delivery cases- resolving issues related to sending ordersDisputes- mediate beetween seller and buyer to resolve cases- do an analysis to make final decision to resolve cases
Jun 2018 - May 2019
Relationship Officer
- Fostering good relationships to BANK BCA branches and partner companies- Offering products in the form of credit loans to individual and corporate consumers- Achieve the company's predetermined sales targets- Analyze consumer creditworthiness and print Purchase Orders for partner dealer needs
Aug 2016 - Jan 2018
1 education record
Permana J. education
FAQ
Frequently asked questions about Permana J.
Quick answers generated from the profile data available on this page.
What company does Permana J. work for?
Permana J. works for Arta Intra Teknologi (AIT).
What is Permana J.'s role at Arta Intra Teknologi (AIT)?
Permana J. is listed as Business and Payment Operations at Arta Intra Teknologi (AIT).
Where is Permana J. based?
Permana J. is based in South Jakarta, Jakarta, Indonesia while working with Arta Intra Teknologi (AIT).
What companies has Permana J. worked for?
Permana J. has worked for Arta Intra Teknologi (Ait), Oy! Indonesia, Cermati.Com, Shopee, and Kitabisa.Com.
How can I contact Permana J.?
You can use AeroLeads to view verified contact signals for Permana J. at Arta Intra Teknologi (AIT), including work email, phone, and LinkedIn data when available.
What schools did Permana J. attend?
Permana J. holds Bachelor'S Degree, Economics, 2.87 from Universitas Pancasila.
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