Permita Tomar Email & Phone Number

Seattle, Washington, United States

• Data Strategy: Develop and implement a company aligned data strategy for data governance, data acquisition, and data quality
• Program Management: Lead the planning, execution, and monitoring of data-related programs and projects, ensuring adherence to timelines and quality standards
• Team Leadership: Manage multiple offshore teams for data integrity and quality
• Cross-functional Collaboration: Work closely with data engineering, data science, analytics, and business teams to define project scope, resource requirements, and project deliverables
• Performance Monitoring: Develop and implement metrics and KPIs to track the performance of data programs and projects, providing regular updates and reports to stakeholders and senior management
• Continuous Improvement: Drive continuous improvement initiatives to enhance data management processes, tools, and methodologies, promoting best practices within the organization

Sammamish

• Manage and Present weekly/monthly end-end pricing & business performance reporting using Power BI and Excel
• Monitor and improve Team’s SLA and provide insights on KPI’s
• Document and maintain internal team processes
• Initial Triage for escalation tickets
• Analyze and resolve complex Tier 2/3 escalations raised by Microsoft Unified Support Sales team
• Coordinate with seller, business SME’s and Engineering teams to resolve escalations

o Manage Catalog content, create new or update existing promotion, Rate plans, Feature, Packages and Accessories using ATT internal ticketing system and toolso Manipulating, cleansing & processing data using TOAD, Excel, Business Control Centero Coordinate with other internal teams to create business requirements for website page updates, additions or.

Redmond, WA

Redmond