Louis Perron Email & Phone Number

Montreal, Quebec, CA

Lead a team of talented, dedicated and engaged employees that procure, supply, and distribute automotive glass for the Leader in glass repair and replacement in Canada and the World.

• Strategy and Management consultantExecuted half a dozen mandates in assisting individuals, ranging from Senior Executives to and mid-level senior managers, to achieve various missions, from developing Operational.
• Mandates were in operations, business development, supply chain, logistics, and 3PL
• Fields of work were in Aerospace, Healthcare, Warehousing, and Manufacturing Industry.

Switzerland 🇨🇭, CH

• Reporting to the President and member of Senior Executive Team, is ultimately accountable for improving Customer experience through Service and Support operations across Canada.
• Achieved top ranking organizational excellence recognition: recognized as best Roche Diagnostics Support operations of the whole Group (Internal Corporate Audits); was ranked #1 in Customer Experience of the In-vitro.
• Transformed a team of over 130 professionals, representing half the whole organization, and led by 12 Regional, National and Head Office Managers.
• Developed novel strategies to allow Roche to install new laboratory instrumentation to test PCR SARS-COVID-19 across Canada, in half the time and 5X more installations during the worse of the Pandemic
• Anticipated and elevated talent growth of Support organization (from 70 employees in 2008 to over 130 in 2021).

Switzerland 🇨🇭, CH

• Was hired to elevate the Distribution group and make it a State-of-the-Heart Supply Chain operations. Reporting to the President, was a member of the Senior Executive team. The Supply Chain group consisted of about 50.
• Aggregated all procurement entities, including indirect purchasing, contracts, order entry and warehouse into a cohesive and integrated Supply Chain operation.
• Achieved industry leading On-Time In Full fill rates (from low 80% to above 94%) by developing balanced scorecards, Sales and Operations Planning (S&OP) activities and, implementing new Inventory practices and.
• Increased my impact on the organization by acquiring the responsibility of all Building Management, as well as Environment, Health and Safety.
• Succeeded in preparing the organization for current pandemic response by implementing a new EH&S Program, containing a robust Business Continuity Plan.
• Obtained PMI certification in this role to learn how to improve implementation projects, including change management activities therefore minimizing customer impacts.

Longueuil, CA

• Reporting to the V-P Aftermarket, and dotted-line to the Director of Logistics, improved Demand Planning, Forecasting and Inventory Management of aftermarket inventory.
• Indirectly coached and led 7 logistics managers handling aftermarket overhaul centers inventory and parts repair centers in Canada, USA, Brazil, Germany, South-Africa and Singapore.
• Achieved large reduction of inventory (+$100 million USD) by slashing through dormant inventory and significantly increased aftermarket inventory turns.

Longueuil, CA

• Grew the Operations’ group IT project portfolio from about $5 M a year of IT projects to $25 M investments in the last year by demonstrating higher ROI and shorter Payback.
• Led the largest group of creative IT Developers for the SAP Platform: MM, PP and SD, as well as Warehouse Management accountability. Group was led by a manager who oversaw 12 IT specialists.
• Accomplished higher visibility and usefulness of our PWC Supplier portal through a group of e-Business specialist led by an experience e-Business Manager.

Boston, MA, US

• Reporting to the Vice-President Operations and member of the Senior Leadership Team was challenged to consistently deliver 5,000 Clothes Dryer Appliances a day, in a make-to-order environment, while lowering variable.
• Led 2 managers, and about 10 supervisors, where over 1,000 employees worked on 3 working shifts.
• Unionized environment; was instrumental in the successful renewing the Collective Agreement.

Master Of Engineering - Meng, Industrial Engineering

Bachelor Of Engineering - Be, Industrial Engineering