Perry Vogel Email & Phone Number

Grand Forks, Nd, Us

Folsom, California, United States

Sacramento, California, United States (Remote)

Analyzed, configured, and customized web solutions and software based on specific customer requirements, equipment available, and overall organizational needs. Conducted training sessions and seminars using an extensible framework to access backend solutions. Identified and documented software problems and provided direction to global product development teams. Served as a highly knowledgeable technical resource, solved complex global customer support tickets, and resolved client issues. Worked together with global information technology to plan software improvements for the overall efficiency of the company.

Brookfield, Wisconsin, United States (Remote)

Facilitated global customer support with technical advisement and expertise in system configuration. Provided integration and professional services for supply chain and logistics software with sales and operations planning. Served as a technical resource for directors, project managers, business consultants, and colleagues. Installed new software releases and versions to migrate existing databases.

Grand Forks, North Dakota, United States

Evaluated software solutions and tools. Recommended, developed, implemented, documented, and monitored policies, procedures, and workflow. Coordinated schedules with contracted professionals and managed resources for projects. Converted and implemented a successful enterprise resource planning (ERP) business application within 10 months.

Grand Forks, North Dakota, United States

Work included the enhancement of existing applications. Database-driven web applications were created and maintained for internet sites. Computers were upgraded with current OS/400 and Windows operating systems. Established and administrated system and user security policies. Developed corporate training program for staff and published it to a secure web server.

Grand Forks, North Dakota, United States

Responsibilities were the implementation of emerging technologies involving electronic data interchange, facsimile support, and document processing. Integrated customer service, paging, and voice mail communication applications. Implemented and integrated a new image processing system within 60 days.

Grand Forks, North Dakota, United States

Programs were established with functional standards pertaining to inquiry, listing, and maintenance. Several existing applications were re-engineered which improved billing contracts processing, corporate accounts management, and customer service. Service improvement applications were developed for closing the customer loop, rapid call response, and accounts payable direct deposit.

Fargo, North Dakota, United States

Duties included the maintenance of backup tapes for daily, weekly, and monthly saves. The customer database was built with information such as driver licenses, residency statuses, and sales histories. Retail sales were processed which included credit card transactions, check transactions, and cash sales.

Wahpeton, North Dakota, United States

Students at North Dakota State College of Science who struggled in accounting or computer coursework were tutored. The student improvements were evaluated by overall subject knowledge, test scores, and self-confidence which resulted in students displaying self-sufficiency with accounting principles and computer operation skills.