• Reduced security incidents by 30% through proactive security measures, including proactive monitoring, patch management and vulnerability assessments.• Successfully led email migration projects.• Proficient in Microsoft Email Explorer for remediation and investigative processes, ensuring secure and efficient email management.• Automated routine tasks using PowerShell, increasing operational efficiency by 20%.• Enhanced endpoint security, resulting in a 25% improvement in compliance adherence.• Managed Azure AD onboardings, boosting system scalability and reducing onboarding time by 15%• Created policies for Conditional Access and Device Management in Intune/M Security Center• Installed, configured, and maintained over 100 servers, ensuring 99.9% uptime and reliability.• Managed Active Directory, including user accounts, group policies, and permissions for a 400+ employee organization.• Automated routine system administration tasks using PowerShell scripts, reducing manual effort by 30%.• Implemented disaster recovery plans, resulting in a 100% recovery success rate during critical system failures.• Monitored network performance and resolved connectivity issues, improving network speed by 20%.• Managed vendor relations and contracts through strategic partnerships

• Full desk recruiter with experience in IT resourcing on national and local scales• • Improved candidate screening processes, reducing time-to-hire.• Managed client relations and achieved a 95% client satisfaction rating.• Skilled in prioritizing and time managing responsibilities and completing ad-hoc duties• Effective in managing multiple competing priorities in a fast-paced, collaborative, and team-oriented environment• Experienced in identifying and recruiting a strong network of creative talent through initiative-taking and passive strategies, such as social media, job postings, referrals, and traditional networking.

Provided end-user support and system configurations, achieving a 95% issue resolution rate.Provide support for desktops, laptops, printers, and mobile devices.Experience with backup and disaster recovery planning and implementationCollaborate with IT team members to resolve technical issues.Ability to work independently and as part of a team.Provide end-user training and documentation.Managed hardware/software installations, reducing downtimeTrained end-users on new systems, improving user adoption Flexibility to work outside of regular business hours and travel to client sites as needed

Responsible for recruiting, hiring and dispatching workers according to skill set and client needs. Coordinating a schedule with clients and workers to efficient work schedules. ● Perform searches for qualified candidates according to relevant job criteria, using networking, Internet resources, cold calls, and employee referrals.● Answer applicant calls re: position availability and coordinate interviews as needed● Perform one on one Interviews, and test skills (as needed)● Verify applicant's status for work authorization in the U.S. (Soc. Sec, Grn Card work permit etc.)● Conduct reference and background checks on applicants● Fill the customer’s work orders with qualified temporaries.● Enter all required information, daily, into database system i.e. (job orders, applications, customer information, and all or any pertinent job related information.● Maintain daily record keeping for employee; tardy and absenteeism calendars,● Greet visitors (candidates and clients), Answer incoming phone calls.● Provide excellent customer service and clerical support.● Responsible for implementing accurate billing for clients as well as accurate data entry for invoicing.● Implement accurate data entry for garnishments, tax levies, benefits and all other payroll administrative duties.