Perry Lin Email & Phone Number

Arlington, Va, Us

• Advise and assist the Chief Mission Support Officer with establishing priorities and policies for Mission Support activities.• Supervise the Directors of Budget and Accounting, Contracting, Human Resources, and Facilities, Assets and Physical Security and oversee the execution of prioritized activities to ensure goals and objectives are achieved in an effective and timely manner exceeding customer expectations. • Coordinate develop and track achievement of the annual Mission Support business plan aligning directorate initiatives with component strategies.• Work with senior leadership on COVID-19 pandemic response to interpret federal guidelines to establish and implement agency policies and procedures focused on employee safety while ensuring continuity of operations.• Collaborate with USPS Accounting to develop validation processes ensuring proper employee compensation under the Families First Corona Virus Act.• Responsible for providing weekly leadership updates regarding agency COVID-19 activities and actions. • Secure, disseminate, and establish logistical protocols to provide personal protective equipment to all agency employees on continued basis. • Lead efforts to establish and sponsor a diversity and inclusion council to drive a transparent and collaborative environment. • Evaluate impacts of continuing resolution to agency operations and develop strategies to mitigate unplanned funding reduction. • Oversee Congressional Budget Justification and overall process to secure appropriated funds supporting agency operations.• Support directorate initiatives to integrate new technological applications (electronic Human Resources System, Facilities Database, Procurement 360, Timekeeping BOT) to support agency activities.• Implemented updates to agency dependent education and sick leave policies.• Pursued the re-evaluation of employee performance measure elements to align employee performance measures with position specific responsibilities.

Arlington, Va

• Managed team of professionals responsible for proper stewardship of agency facilities, assets and physical security with emphasis on a customer-centric approach.• Identified and implemented strategic initiatives for the Facilities, Assets and Physical Security team to remain relevant, proactive and responsive to organizational demands.• Developed and managed annual capital and expense budget exceeding $8M with spend within .04% of allocation.• Oversaw capital asset management exceeding 23K assets with a value of $40.2M.• Fostered and promoted communications with internal and external stakeholders to solidify partnerships in support of mutual needs.• Planed, oversaw and evaluated contract work in construction, preventative maintenance, rehabilitation, repair and alterations of 95 physical facilities including the development of budgets and project plans.• Implemented consolidation plans for headquarter facility operations allowing for physical footprint reduction and annual lease cost savings of $1M.• Negotiated headquarter facility lease extension 4% below market value with cost avoidances and concessions totaling $3.7M. • Developed and implemented a proactive Field Facilities Refresh Program to ensure continued maintenance of facilities supporting a safe habitable environment.• Established and secured annual funding ($400K) to implement a Facilities Facelift initiative addressing cosmetic concerns covering paint, carpet and workstation furniture over a 10-year period.• Researched, evaluated, negotiated and recommended strategy to identify low cost opportunity to expand the Phoenix AZ field office while working through organizational policies, regulations and parameters.• Reduced the facility concern resolution response times from 24 months to 12 months with average completion times within 3 months. • Achieved annual improvements to directorate Global Satisfaction Survey results leading to a 97.5% satisfaction rate in Fiscal Year 2020.

Washington D.C. Metro Area

• Postal Executive responsible for managing team of professional and technical staff overseeing administrative and technical support services for the Facilities organization.• Manage and develop annual expense and capital budget exceeding $750M with consistent annual spend within 0.25% of allocations.• Facilitate and drive justification for employee hiring to balance workload to actual complement needs while achieving organizational on rolls complement goal of no more than 95% of authorized complement. • Develop and administer employee training programs to support new hire onboarding and internal succession planning• Establish and develop performance metrics and dashboards to benchmark performance for each lines of business within Facilities.• Manage Office of Inspector General Facilities audits to ensure on time implementation of recommendations and continuous compliance audit to validate implemented actions. • Manage Facilities communication strategies for internal Facilities staff as well as external government relations related to information requests from sources such as Congressional Inquiries. • Oversee the Facilities Energy Program responsible for identifying and implementing cost savings measures to reduce energy consumption by 2.5% within Postal facilities with a 20% rate of return. • Manage ongoing support, development and enhancement of the electronic Facilities Management System (eFMS), an integrated workplace management system utilized to manage real estate portfolio.• Manage the successful upgrade of the eFMS architecture to extend the technical system life cycle by at least 5 years, avoiding investment upwards of $140M to convert to a custom off the shelf system. • Serve as Facilities Lean Leader coordinating, coaching, and leading Facilities Lean Six Sigma initiatives resulting in process improvement opportunities with over $13.8M of savings.

Washington D.C. Metro Area

• Managed the development and implementation of processes, procedures, guidelines and standards relative to the Facilities organization• Oversaw the preparation of Facilities organizational and personnel plans related to long term staffing needs and employee training• Coordinated the preparation of Facilities operating plans, and the development, implementation and reporting of expense and capital budgets• Managed a budget exceeding $700M to ensure proper usage based on organizational distribution • Oversaw the contracting officer control system including compliance with contracting policies; and ensures that Facilities related systems and applications are SOX compliance.• Managed the internal and external communications and action plans associated with OIG and GAO audits, the President's Budget, Comprehensive Statement, and the Postmaster General's Annual Report to ensure consistency.• Managed, developed and coordinated Lean Six Sigma initiatives for the Facilities organization• Served as Chief of Staff to the Vice President of Facilities • Managed a group 6 of technical and professional employees

Washington D.C. Metro Area

• Managed the Facilities optimization program, identifying consolidation and reduction of inventory opportunities resulting in revenue generation.• Managed the development and implementation of national Facilities planning policies, guidelines and standards in support of operational and strategic initiatives.• Managed requirements development, alternatives analysis, and technical support for project approval documents.• Managed the Facilities validation and approval process for projects requiring review and approval by the Chief Operating officer.• Served as the liaison to other Headquarters organizations involved in project requirements, validation, or approval to ensure the continuity of operations.• Established revenue targets and inventory analysis to determine facility disposal opportunities.• Developed approval documentation for all major facility expenditures.• Developed national guideline to address package growth impacts to Postal Delivery Units.• Managed large national staff of planners for all infrastructure planning

Greater Denver Area

• Managed portfolio of 7,700 facilities (49 million Sq. Ft.) encompassing retail, processing, and warehouse space.• Served as contact point and intermediary for internal customers within Western Area to ensure coordination and cooperation of organization wide projects.• Bridged the communication gap between Western Area Executive Management and Facilities Services Product Line Groups; Real Estate, Planning, Repair and Alternations and Implementation. • Worked cross-functionally and maintained strong working relationships with internal customers to proactively evaluate and resolve facility related issues and concerns including building management, space utilization, optimization studies and capital expenditures.• Coordinated Facilities resources to resolve customer requests between Product Line Groups.• Conducted site evaluations within the Western Area by evaluating quantitative and qualitative aspects of building evaluation.• Completed site studies with high level of analysis to evaluate big picture impacts of building management while considering all alternatives to solutions including impact and cost to Postal organization.• Served as “Kaizen” event coordinator to facilitate and drive Lean Six Sigma projects within Facilities organization.

• Program manager for new equipment deployments to Western Area processing facilities.• Managed mail processing equipment allocations within Western Area to support changes in processing network.• Coordinated equipment relocations and excessing according to federal standards to maintain SOX compliance.• Managed “5-Day Delivery modeling” to analyze operational impacts to mail processing. • Program manager for Run Plan Generator, a machine scheduling / utilization tool.• Lead team of operations industrial engineers in effort to level load equipment usage and staffing placement at the Denver Processing and Distribution Center. • Conducted service reviews of Western Area facilities to identify inconsistent processes and failures negatively impacting service goals.• Analyzed service scores and indicators to identify root causes leading to service failures. • Conducted color code compliance audits of Western Area mail processing facilities.• Applied Lean Six Sigma and Continuous Improvement principles to mail processing activities to improve operational efficiency. • Provided recommendations and action plans on productivity and service improvements base on analysis of current processing practices. • Developed and implemented methodology for tour distribution compression to reduce processing work hours within Western Area facilities.

• Managed staff of 13 employees responsible for program implementation and analytical support to mail processing operations.• Supported management of $60 million plant operating expense budget and 1.3 million work hour budget. • Improved plant service performance to achieve targets established by Postal Headquarters.• Decreased on hand and delayed mail volume on workroom floor to acceptable thresholds.• Reviewed daily mail condition reporting for accuracy based on workroom floor conditions.• Acquired additional automated processing equipment to meet operational needs of the facility.• Redesigned workroom floor layout to drive efficient movement of mail based on processing flow. • Improved processing productivity to streamline flow of mail to downstream operations. • Served as facility Emergency Manager for the South Florida P&DC• Covered as Plant Manager during Plant Manager absence.

• Developed and facilitated implementation of transitional plans for installation of Automated Package Processing System in Pacific Area processing facilities. • Developed standardization plan to standardize equipment performance within Pacific Area.• Lead team of operations and support personnel to implement equipment standardization initiatives.• Performed mail flow studies on workroom floor to identify bottlenecks and improve mail flow. • Performed time studies to balance employee to work ratio for Los Angeles P&DC dock operations.• Developed and implemented service improvement plan to enhance service in Pacific Area facilities.• Coordinated the remodel and equipment upgrades at the Van Nuys Main Office.• Facilitated design of facility layouts and planning concepts for facility expansions and consolidations.• Implemented Evolutionary Network Design Network for Pacific Area. • Completed Professional Specialist/Industrial Engineer Training Program.

Mse, Industrial And Operations Engineering (Engineering Management)

Bse, Industrial And Operations Engineering

Education record