• Project managing the full ground up restoration of holiday property for English speaking clients inItaly• Researching products to best fit the design and build specifications• Dealing with State planners, architects, tradesmen, suppliers, service and utility companies.• Ensuring building regulations and specifications are adhered too• Managing the legal aspects, financing and budget control of property restorations to a successfulproject conclusion.• Hands on involvement in the day to day carpentry, plumbing, electrical, brick and stonework required on smaller projects as well as the landscaping of gardens and general ongoing property maintenance.• Specialised in fitting bespoke kitchens, wardrobes, windows and doors and all other carpentry

• Successfully developed new sales markets and implemented strategies to increase company turnover by 15%• Implemented creative and competitive pricing structures for new and existing business to increase Company profitability by 6%• Accurately forecasted Sales targets and formulated budgets to exceed company goals.• Negotiated complex, multi faceted, high value (Million dollar plus) contracts at Director and Vice President level to successful conclusion within the Finance and Banking Sectors.• Devised successful marketing strategies and product branding to increase sales within company’s current market share and develop into new markets.• Employed, trained and motivated sales personnel to develop a successful Internal and external sales force.• Managed Major Accounts to develop and increase new business by15% to 20%• Successfully managed the transition of the completed sales to Service deliverydepartments into efficient, cost effective service and customer satisfaction.• Dealing with Accounts in:- Banking,Finance,Telecoms,Automotive,Aerospace,Government,IT, Retail, Wholesale, Manufacturing, Legal, Environmental, Accountancy, Academic.Oil and Gas Industry. Travel.

• Operational management of the company responsible for 145 plus personnel• Improved the Company’s cross department co-operation systems and processes, streamlining theInteraction with all departments to improve service delivery and increase profit margins. • Recruitment, employee appraisal and career planning • Budget setting and control of various departments within the operations group• Introduced successful benchmarking initiatives and service level targets to improve profit margins.• Improved working practices using the latest technologies and resources available.• Effected improved Asset management processes* Responsible for the reconfiguration of client office space (moves and changes) • Implemented the company’s own service and repair department.

• Interpreting the requirements of complex legal tender/contract documents.• Formulate and construct a competitive and profitable Company response documents• Construction and writing of legal Company contracts• Successful renegotiations of current customer contracts at renewal, or change of clients IT strategy. • Assisted the Sales department when negotiating high profile contracts in the Banking and Financesectors boosting overall revenue figures by 10%• Pricing service deliverables in the compilation of tender response documents• Developed and implemented innovative solutions to specific customer requirements. • Identification, negotiation and procurement of specialist services and products from 3rd party vendors• Compilation of supplier contracts to increase company margins and profitability

• Successfully planned, implemented and maintained worldwide quality standards and working practices to gain BS 5750 – Part 1 accreditation (BS EN ISO 9000)• Maintained high QA standards through regular audits of departments and processes.• Introduced the latest TQM practices. • Resolving all internal QA issues• Ongoing monitoring of Supplier/Vendor “Quality” through regular audits• Regular presentation of the Quality system to the board of Directors and BSI auditors