• Responsible for the receipt, recording and processing of all clinical laboratory samples for testing• Contributes to investigation and resolution of technical problems• Possesses strong ability and knowledge of different processes and helps troubleshoot• Understands the internal activity (IA) process and can resolve and escalate sample issues• Helped plan and execute validation plan to implement change to one workflow• Responsible for training personnel and administering bi-annual and annual competencies• Foresees issues and works to overcome obstacles to completing tasks or assignments• Performs plasma isolation from whole blood samples on Hamilton liquid handler machines• Conducts maintenance of various equipment, including centrifuges and fume hoods and maintain logs

• Maintain test requisition form’s data by entering information into Laboratory Information Management System, consistently exceeding average entries by 10-15% with 99% accuracy• Ensure data correctness and caliber of colleague’s entries by performing quality check of their work• Contribute to prompt escalation and resolution of issues by collaborating with client services team• Manage and retrieve data using NetSuite, Salesforce, and Microsoft Office Suite• Coordinate document retention, including filing, scanning, and forms retrieval• Converted to full-time employee in December 2019 from initial contractor status

Through RenderSoft

• Tutoring a high school student in AP Chemistry• Assist with homework, reinforce hard concepts• Review any material necessary, help student keep up with class

• Supervise children in after school activities• Help serve snacks and assist with end of day cleanup• Greet parents as they come to pick up their children

• Clean and sterilize glassware and other materials as needed by lab • Autoclave waste, other general use items• Maintain stock of commonly used items in the lab, other lab maintenance