Perry Russo Email and Phone Number

Issued customer account statement monthly and provided reconcilliations as requiredProvided analysis of global receivables to ensure aged accounts are collectedAddressed Client InquiriesEnsured monthly KPI targets were metReported results to senior management on a monthly basis

• Maintained an assigned portion of the A/R and met the required DSO level• Conducted effective and professional collection calls and emails on high volume accounts• Provided Clients with specialized aging, billing, cash and reconciliation reports• Completed credit investigations on existing accounts and and updated assigned value thresholds• Developed and maintained constructive working relationships with Advertisers, Media Agencies, Account Executives, Team Members and other staff • Analyzed accounts and payment trends of existing clients to assess potential credit/collection risk• Reconciled old balances/Accelerated non-performing assets to legal/Recommended charge-offs

• Assessed credit worthiness of new and existing customers• Established and monitor credit limits• Maintained company data base for changes & set up new accounts• Worked with sales team and upper management with regard to resolve credit holds, collection efforts, COD status, account adjustments, chargebacks, account reconciliations as needed• Applied customer payments, credit cards, cash• Performed daily billing and prepared monthly statements• Monitored A/R aging and resolved delinquencies• Liaison for collection attorneys• Report and monitor seasonal cash reserves on delinquent accounts• Entered all invoices into A/P system. Monitored account balances.• Led bi-monthly meetings with ownership to review status of accounts• Contributed to double digit sales growth - 3 years in a row

Analyzed the collections, cash applications and foreign exchange processesMade policy recommendations to upper management that would improve the efficiency of the collections department

Achieveded goal of eliminating aged delinquencies Zero bad debt write-offs's on combined sales of 60 millionLed weekly collection meetings for QBS and QPS with upper management teamAssumed ownership of the accounts receivable collection process and associated resultsProvided customer service for collections/billing/service inquiriesPrepared and processed all lien release documentsObtained credit referencesMinimized company losses through early detection of account deteriorationActed as legal administrator for QBS/QPS legal cases. Reviewed aging report by customer and developed a collection strategy for each customerInvoiced customer work orders in MAS 90Assisted daily in the cash application processThis position reported directly to the C.F.O. and the Owner

Collection calls on commercial equipment leasesPrepared and assigned legal cases to collection agency and outside attorneysReviewed motions for summary judgment/default judgment, affidavits and subpoena's for accuracyManaged over 200 legal casesRecovered $2.1 million in charged off assetsReduced 0-30 outstanding from 211K to 178KReduced 31-60 outstanding from 6.9 million to 1.1 millionReduced 61-90 outstanding from 3.7 million to 440KReduced Over 90+ outstanding from 16 million to 737KReduced monthly roll to non-accrual from 1.7 million to 765K Modified leases and reduced payments so that clients could avoid default/repossessionMet and exceeded department goals with regard to percentage of accounts brought to dateReported regularly to 1st Vice President of Collections on aged accounts statusAnalyzed credit reports, skip-trace reports, financial statementsSkip-traced location and condition of equipment prior to repossession

Served 22 years and received honorable dischargeDesert Shield/Desert Storm veteranSpecial Operations in Caribbean OceanNuclear Weapons Program - Top Secret Security Clearance

Surpassed the company's quarterly objective for 1st quarter 2009 by 2.7 million dollars Assigned 2,200 domestic accident and health insurance policiesPromoted to International Insurance Division and assigned 10,000 accountsPlaced in charge the worldwide Military Auto Insurance ProgramReconciled accounts with regard to billing, commissions, taxes, and foreign currency exchangeResponsible for meeting quarterly objectivesCollection calls, tracking, and follow-upCommunicated with overseas underwriters to verifying or rectifying policy chargesProcessed policy cancellation requestsIssued broker commission checksVerified and processed client refund checksParticipated in weekly "War Room" meetings (multi-city audio conference call), during which selected accounts from the aging report were reviewed with upper managementProvided weekly report of accounts that warranted escalation to the legal departmentManually placed Dunning block on accounts which required further investigationReported regularly to supervisor/manager on aged accounts statusProvided support for the cash allocation team