Most personal injury firms struggle to keep the phone ringing, cases moving, and clients happy. We help injury firm owners maximize efficiency and drive growth with an all-in-one operating system that streamlines workflows and improves client management so you can earn more referrals, expand your case capacity, and build real momentum in your business.

Building, advising and investing in early stage technology

Led the design and development of a proprietary clickstream analytics team and service. The framework and application captured diner behavior and impressions across the company's native and web applications and utilized the data to inform products and items shown to diners (through the search and sort algorithm) as well as research and analysis into diner behavior and restaurant performance.

Managed analytics and led strategic and operational initiatives for global marketplace enabling customers to shop the world's best local boutiques online.

Strategy and analytics lead for 200+ team members across all operational teams providing opportunity sizing, user research, and impact analysis. Collaborated with operations, product, engineering and design teams to evaluate, scope and implement various programs and initiatives.Performed user research and analysis to inform: - Product and platform development, pricing, growth and user acquisition - Potential category growth - New market and country expansionScoped, tested and analyzed marketing, editorial, and partnership campaigns.Forecasted user and transaction growth and projected operational workflow and headcount needs as well as productivity enhancements.Audited the member support experience. Identified major challenges, root causes, and potential product, workflow and policy enhancements.

Data analyst and business operations lead for 30 person department focused on community Trust & Safety. Supported team director with forecasting, opportunity sizing, impact and investigative analysis.