Perry Tan Email & Phone Number

Singapore

* General administration of all building works / service contracts, and site staff relating to rostering of duties, discipline, control of performance standards and staff welfare.* Lead a team of management and operational staff to provide facility management services.* Planning and implementing innovation programmes, and equipment maintenance programme.* Liaison with government authorities / statutory boards, and other divisions on matters relating to management and maintenance of buildings.* Constantly review contract specifications such as those of cleaning and make recommendations of upgrading standards.* Conduct regular inspections of all common areas, equipment, public walkways, external facade etc.* Creating and maintaining good rapport with subsidiary proprietors / tenants and attending to their complaints / feedback.* Preparation of estimates for works specifications, invitations for quotations, recommendations of innovation.* Advise the Management Corporation on all matters relating to the administration of the building.* Prepare and thereafter convene and conduct monthly meetings with clients on the works. Send out monthly report for verification and payment.* Attend promptly to all correspondence, statutory notifications and enquiries on behalf of the Management Corporation.*Develop and plan training programs for operation staff to ensure their skills and knowledge are kept up with time.*Attend to requests and respond to emergencies.* To carry out any other duties as and when directed by the Head of Property & Projects and/or the Management.

Singapore

Responsibility:Ensure that daily attendance KPI is achieved from daily to monthly.Handle Tender Projects and plan out how to achieve the target set out by management.Handle all Jobs report and ensure all is well submitted.Handle all Feedbacks from the clients and solve it ASAP.Attend to all queries as mentioned by client.Plan out everything for the cleaning project from work schedule to manpower.Keep abreast with the cleaning technology on how to make the job easier for the workers.Ensure all items is well stocked for operational usage,Make critical decision in planning which will beneficial to both parties always.

Singapore

Responsibilities•Tasked with arranging all necessary procedures in the case of emergency.•Will need to know all the relevant procedures to take when customers are confused when the incident happens.•Will need to be meticulous in keying in relevant information that is crucial to the investigation.•Will need to be analytical on any incident recording with a clear mind on deciding the outcome of the process•Will do follow up on customer experience and make sure they will continue to believe in us providing a meaningful customerexperience.•Will give support in doing committee work in helping the company on different aspect from logistics, training materials andevents.Achievements:•Receiving compliments from customers for good service rendered•Able to implement cost savings for company•Ensure that equipment inventory is up to date•Ensure that riders team is always safe•Ensure that all cases are handled swift and safe

Singapore

Responsibility:Tasked with account management, sales support, product training within Excelpoint distributor network. Managed direct sales, customer service, PR and brand awareness to promote new business with the introduction of new products in DID panel and Samsung memory chips. Giving training to sales people in the region on DID panel, and handled new sales through cold calling. Achievements:• Negotiated with SPH to handle a project which is about 500K in sales based in Singapore• Clinched the deal to work with Big tree on a regular basis which is based in Malaysia• Clinched a deal to work with new partners in events on a new shop opening installation of video wall for about 200K also based in Singapore• Handle all sales enquiries and liaising with Korean counterparts on the shipping and logistics of the products• Helped support the memory sales department with the enquiry of memory chips with sales involved amounting to minimum of 5million per month

Responsibility:Tasked with handling the whole business school program, planning of lecturers and students term schedule, payment of fees, using of ERP to update the information in the school server, to look out for any fraud cases in the student certificate and provide good services to all the students.Achievements:• Championed the planning of 500 new student schedules for every new term starting from July 2012. • Handled all students complaints and solving the problem as soon as possible.• Organizing meeting with lecturers on discussion of students marks justification and decide if student will move up to the next level• Overall exam board meeting and internal board meeting secretary• Managing of certain students groups of students who are from well to do families, from overseas such as embassy or VIPs.• Management of student grievances by doing counselling with them and helping them to solve the problem as soon as possible.• Championed the implementation of the new database system thus promoted to system administrator in January 2013.• Addressing all problems in relation to the new system and see it go live on 1st May 2013 which helped the school to reached another milestone in becoming fully automated in administration.

Responsibility:Managed sales in the region for key accounts and creating new accounts at the same time. More concentrated on the technical aspect of the products in terms of installation of the video walls and ensuring that everything is functioning properly always on the call 24/7 for any technical difficulties that the client is experiencing. Ensured that rental of LED and LCD Display Panels are achieved every month and every single project runs smoothly. Equipment is all maintained and delivered to the actual project ground itself on time. Safety is also the key in maintaining a 100% accident free situation in leading a group of technical staff to produce the best event experience for the client.Achievements:• Designing of the company new brand logo and marketing • Championed the project of Orchard Ion Opening Gala Dinner• Championed the New Mazda concept car launch Project• Championed the Singapore Tourism Board Gala Dinner• Championed the Audi A5 Car Launch Project• Championed Audi new VIP showroom launch• Championed Ascott Group D&D • Championed SIM undergraduate studies launch programme

Responsibility:Full profit and loss and management accountability for the sales, increase awareness and expand the company in South East Asia through customers and distributors channel. Lead a team of sales managers and distributors to develop solution sales including professional services expand the market and capture the increasing market in the country. Manage marketing of the company business in all major countries in the region (“Country Development Plans”). Include competitors’ analysis, business case, ROI, marketing strategies, and market entry strategy. Focus countries: Vietnam, Singapore, Malaysia, Thailand, Indonesia, and Brunei Motivated the sales team in giving training on how to achieve the best sales throughout the year and also setting out goal target for each individual sales person. Managed about 30 sales personal to groom them into future leaders.Achievements:• Attained over SGD $586,000 in sales revenues from 2006 • Achieved company Silver horse award in 2007, 2008• Awarded best company team sales award in 2008• Awarded company best sales manager award in April 2007• Awarded company best sales manager award in June, Oct, Nov, Dec 2006 • Exceeded target to attained car achiever from 9mths to just 3days in 2006• Awarded company Highest Individual Sales Performance award in 2006• Developed new sales strategy to achieve more market share• Trained a group of distributors and went on to trained 3 district manager