✰✰✰ PROFILE SUMMARY ✰✰✰Accomplished manager with 25+ years of combined experience in the food service industry. Extensively trained to excel in areas of customer service, and strong leadership. Possesses analytical experience in inventory control and sales reporting. Awarded multiple outstanding service awards for support to national objectives in combat in Iraq.✰✰✰ SUMMARY OF QUALIFICATIONS ✰✰✰Experience in people management, sales and service. Principal strengths include: strong leadership, organizational and managerial abilities, and excellent record in building relations with diverse individuals, strong decision maker, detail oriented, superior follow-up skills, excellent motivational and analytical abilities and outstanding written and oral communication. Excels at customer service! Major customer service in every conceivable type of situation.✰✰✰ Selected Career Highlights ✰✰✰ ★ Ownership Award (2008)★ Best Crew Retention (2008, 2013)★ Highest Sales Increase (2003, 2007, 2008, 2012, 2013)★ Received 5 of the 6 awards for Profit, Sales, Employee Retention, Product Cost, Guest Satisfaction (1999, 2000, 2007, 2008)★ Chairman’s award for being in the top 10 of 300 stores on profit and sales (2008) ★ Opened new stores with O’Charleys, Bojangles, Buffalo Wild Wings and Pbody’s★ Record sales week for a franchise Bojangles (2003)★ Blazing 25 Award in first full year of operation (2012, 2013)★ Outstanding Service Award (2010, 2011)★ Outstanding service ,407th Air Expeditionary Group (2010)★ Opening my own restaurant Pbody’s from conception to reality!★ Accomplished the WHAT IF!