Helpdesk It Technician I
10401 Linn Station Road #200, Louisville, Ky
HelpDesk IT Technician I-Responsible for agile communication, analytical and creative problem solving, documentation of task solutions, dedication to IT Asset Management, and unparalleled customer-driven focus.-Responsible for all software / hardware installation and support for roughly 500 employees on a team of only 4 technicians.-Self-managed, self-motivated, highly challenging environment interacting daily with team members of all levels, ranging from the CEO & CFO to temporary contractors.-Domain administrator, responsible for versatile end-user account management via Active Directory, eDirectory, and Microsoft Exchange, requiring proficiency across a variety of Windows, Unix, Linux, and Mac OS environments.