Sr. Servicing Portfolio Mgr - Single Family Special Servicing: Surveillance, Analytics, & Monitoring
Washington, District Of Columbia, Us
Created new function within Special Assets Risk Strategy and hired staff to join Surveillance, Analytics, and Monitoring team. Key Contributions:• Led cross functional "Servicing Transfer to Home Affordable Refinance Program (HARP) Fulfillment" initiative across internal and external industry partners to address several complex pricing, underwriting, consumer lending, and operational concerns. (i.e., Valuation of Default, Severity, Prepay Speeds, Processing, Mortgage Insurance, Servicing Rights, etc.)• Supervised a team of Project Managers with oversight of FNM’s highest risk servicing assets. • Managed annual budget and set strategic direction for a staff of 65 outsourced analysts responsible for monitoring compliance of pre-REO stages of servicing. (e.g, collections, retention, liquidation, bankruptcy, and foreclosure)• Implemented the following vendor oversight methodology: Daily Loan Level Targeted File Reviews, Weekly Findings & Recommendations, Monthly Executive Reporting, Quarterly Compliance Reviews, Quality Control Audits, and Executive Return on Investment Summaries • Project managed the development of the Special Servicer Transfer Capacity Model and the user interface of two automated business intelligence tools.