Perry Schultz Email & Phone Number

Montreal, Quebec, CA

• Lead and manage Tier 1 and Tier 2 Support Teams; over 50 personnel
• Define and document the Daily Operating Procedures for the Operations Help Desk
• Identify Help Desk staffing needs and conducts interview and selects best candidates for employment
• Identify documentation requirements to support Operational Help Desk
• Collaborate with the training team to identify training requirements and review training material
• Provide guidance to Tier 1 and Tier 2 team members to formulate standard responses

Randolph AFB, TX, US

Directed and supervised over 150 employees across 26 career fields. Oversaw daily operations providing communications, maintenance, training management and curriculum development and instruction, logistic support, vehicle operations and maintenance, ensuring deployment readiness for nearly 800 personnel and staging of over $500 million in information.

Randolph AFB, TX, US

Air Force Materiel Command 3CXXX (Communications-Computer Systems) and 3VXXX (Audiovisual Production Services) Functional Manager.- Human Resource Management- Union Negotiations- Budget Management- Organizational Structure Oversight- Training and Professional Development of Personnel- Emergency and Crisis Management- Policy Development, Implementation.

US

Supported the Global Information Grid (GIG) for Alaska to include GIG Bandwidth Expansions, Ground Based Mid-course Missile Defense (GMD) system, Video Teleconferencing, 12 military red/black telephone switches, world-wide data networks, and NORAD early warning radar detection systems. Directly maintains oversight of $120M of equipment and facilities and.

Randolph AFB, TX, US

Directs and advises headquarter staff and field units on personnel assignments, allocations, training, mobility taskings and force structuring actions for 2K personnel in 143 units at 22 locations world-wide affecting information operations across strategic, operational and tactical levels to support war-fighter’s needs. Interprets and advises on AFMC and.

Managed/directed communications-electronic system maintenance for remote island hosting 1.7K personnel. Planned, organized, and approved communication requirements, acquisition efforts, equipment installation and removals, and project evaluations. Sole government expert for the safe and efficient management of communication tasks of the $33M Base Operating.

Randolph AFB, TX, US

Directed 40 personnel for 24/7/365 operations of the MRSOC’s RNCC providing support to 1.5K personnel, 50 networks of complex computerized equipment valued at $80M locally and 26 remote sites. Supervises operation of the technical control facility, systems administration, helpdesk, telecommunication and engineering support, and communications center.

Randolph AFB, TX, US

Primary technical advisor to the Base Communications-Electronics maintenance complex. Ensures Air Traffic Control (ATC) and communications supporting 319th Air Refueling Wing by analyzing effectiveness of 12 communications maintenance work centers and six Systems Flight staff offices. Evaluated management and administration of work center programs.

Randolph AFB, TX, US

U.S. AIR FORCE; 633rd Communications Squadron 08/1992 to 11/1994 Andersen AFB, GuamPrimary technical advisor to the maintenance complex. Manages, coordinates and conducts personnel evaluations, activity, technical, and special inspection. Primary evaluator for METNAV, Telephone Inside/Outside Plant, Cable, Antenna, and Defense Meteorological Satellite.

Randolph AFB, TX, US

Performed preventive maintenance, modifications, troubleshooting and emergency repair to component level on METNAV equipment with vacuum tube, solid-state, laser and computer based technologies. This included the Temperature and Dewpoint Measuring Set, DBASI, Digital Ionospheric Sounding System, Wind Measuring Set and Transmissometer Set, Air Force Digital.

Taught component level circuit analysis of state of the art meteorological measuring equipment, vacuum tube theory and application, AC/DC, digital, laser and computer maintenance and operation fundamentals; high reliability soldering and certified to instruct Wind Measuring Sets, Wind Direction and Speed Recorder, Temperature-Dew Point Measuring Set.

Bachelor Of Arts (Ba), Liberal Arts, Board Of Governors

Computer Resources/Information Management And Human Resources

Associate Of Science (As), Electrical, Electronic And Communications Engineering Technology/Technician

Associate'S Degree, Educational, Instructional, And Curriculum Supervision