Kristin 'Kris' P. Email & Phone Number

Norfolk, Va, Us

Virginia Beach, Virginia, United States

Stafford, Va

- Receive and process all tenant maintenance requests for 700+ independently owned properties through completion and invoicing- Hire, train, and manage a personal assistant - Monthly meeting with corporate office reviewing maintenance statistics - Manage payment disputes between Landlords, Tenants, and vendors- Proficient in Propertyware management software, and new Maintenance Plus dispatching software - Personally train all vendors and transition exclusively to Maintenance Plus software within a 6 month period- Obtain estimates and outsource repairs to 3rd party vendors- Manage Landlord's maintenance expense accounts Familiar working with home warranty companies, homeowner's insurance, renter's insurance, housing voucher programs, and troubleshooting minor maintenance

Stafford, Virginia

- Receive all tenant maintenance requests for 450+ independently owned properties- Process requests by priority and obtain landlord authorization for repairs- Delegate administrative responsibilities to 3 interns- Dispatch an 8 man in-house maintenance crew- Obtain estimates and outsource repairs to 3rd party vendors- Track all dispatches through completion and invoicing- Familiar working with home warranty companies and troubleshooting minor maintenance

Alexandria, Va

- Maintain all Accounts Receivable with monthly invoices- Employee commission payroll calculations- Created an updated dispatch system and trained all employees on use- Negotiated and secured many new Private Property Impound Contracts and Exclusive Dealership Towing Contracts- Daily managing of all drivers and dispatchers while acting as on on-site manager

Sterling, Va

- Dispatch 15 drivers simultaneously throughout the east coast while tracking on GPS- Manage driver response to Virginia State Police, Prince William County Police, Quantico Military Police, and Loudoun County Police emergency dispatches- Enter, catalog, and retrieve information in Beacon and TOPS dispatching software databases- Collaborate with the Shop Forman and General Manager to order parts from suppliers- Familiar working with roadside assistance companies and automotive insurance companies

Fredericksburg, Va

- Manage 5 employees’ lesson plans and teaching of developmental classes- Schedule all staff and student classes- Delegate cleaning to staff and manage facility cleanliness daily- Familiar using Constant Contact marking software- Was chosen by corporate level management to represent my location at a seminar hosted by Jeffrey Gitomer, author of Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

Stafford, Va

- Complete Broker Price Opinions in the NOVA area- Locate records, tax maps, & deeds at the Clerk's Office in the courthouse- Type Purchase Contracts, Listings Agreements, Purchase Offers, Lease Agreements, and Management Agreements- Manage Broker’s calendars, appointments, calls, and e-mails- Keep all online and print advertising updated daily- Familiar using MRIS, ZIPFORM Online, and most real estate listing websites

Cad/Cadd Drafting And/Or Design Technology/Technician

Computer Science

High School, Advanced Diploma

Activities and Societies: Literary Magazine StaffVoluntarily graduated in 3 years with accelerated, remote, and summer courses.