Helps drive IT resources to resolve revenue impacting incidents.

• Received over 100 official compliments through the Uber App• Earned over 2000 five star ratings from riders• Ensured safe and reliable transportation for all passengers• Achieved and retained Diamond Driver status by maintaining a customer friendly attitude even when unforeseen circumstances or delays arised

● Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending a webinar● Collaborated and competed within an SDR team setting● Built and refined call scripts; designed email campaignso Utilized Salesforce and SalesLoft CRMs to engage and track lead status

• Selected in the top 2% of applicants for a fellowship offered to high potential individuals preparing for an SDR role in SaaS• Mentored 1:1 by Tina Bean (Founder and VP of Strategic Partnerships at KickFire) and Yagnesh Patel (Senior Business Development Representative at CB Insights)• Rigorously trained (300+ hours) and assessed on sales development skills by three instructional coaches o EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management, prioritization o SDR workflow: consortium of current sales methodologies; qualifying frameworks (e.g. BANT); communication across email, social, phone, and video touchpoints; generating campaigns to SMB, mid-market, and enterprise accounts o Tech tools: Salesforce.com, Salesloft, ConnectAndSell, LinkedIn Sales Navigator, Vidyard

• Prospected 300 cold leads to promote digital marketing services • Generated call scripts for outbound calls• Restructured the CRM for better lead tracking capabilities• Developed a system to monitor and record cold call campaignsSDR workflow: communication across email, social, networking, and phone touchpointsTech tools: Nutshell (CRM), Google Suite

• Implemented direct sales and marketing techniques to increase product knowledge to consumers inside big box retailers• Performed in the top 10% of Sales Leaders throughout 8 of my 12 campaigns• Engaged consumers with the product and promoted sales• Coached new hires on products and sales techniques• Exceeded the office record of number of pillows sold in one day by 15 pillowsEQ: coachability, overcoming rejection, time management, prioritization

• Educated consumers on various wines and aided in their selection • Planned, marketed, and ran internal and external events • Increased average tab value by implementing consistent sales techniques• Generated new customers through unique marketing events such as Pokemon Go and Wine Craft nights• Optimized the social media presence by promoting through Instagram and Facebook Events

Provided customer service to all guests onboard while specializing in Youth Entertainment. Hosted activities, entertained children and youth ages 6 months to 17 years. • Boosted enrollment and continued use of daycare and after-hours services.• Preserved high levels of customer services satisfaction onboard.• Selected to represent my department on the employee relationships board.

Caregiver for three children ages 2, 4, and 6. Organized activities for children,transported children to school and after school programs, and providedchildcare while parents were working.

Engaged in natural disaster response, wild land firefighting management, and park conservation projects. • Started and operated a call center reaching over 1000 affected homeowners during Super Storm Sandy Response within the first week of assignment.• Created and maintained an efficient Homeowner Database and Volunteer Database to organize response. • Coordinated volunteer groups sized between 5-100+ members from the office and in the field.• Retained the relationship with Cuivre River State Park and became the Lead team member for their garlic mustard removal.