Perry P. Email & Phone Number

• Lead experience in supporting internal and external customers servers (5000+) in IBM enterprise data center.- Lead experience on configure, maintenance, and troubleshoot RAID 0, 1, 5, 6, 10 in enterprise level datacenter. • Work experience with Cisco networking equipment CCNA Layer 3 routing and Layer 2 switching.• Strong hands-on experience with Windows Server 2008, Windows 7, Linux.• Work experience with server rack, cable management, and IT infrastructure.• General MySQL & SharePoint administration, migration, backup and restore.• Strong ability to work with ticketing system, provide after hour and weekend support to maintain the high standard of KPI and SLA.• Knowledge of network design, implementation, and server and networking hardware troubleshooting.- Strong knowledge of Hardware firewall (Juniper SSG5& Dell SonicWall, Windows Firewall, VPN configuration.- Knowledge of Virtualization: VMWare and VMServer.- Strong knowledge of VLAN administration, QoS, and HA network design.- Strong troubleshoot experience of VOIP: SIP, RTP, and Softswitch architecture in Telecom.- Project manager of North America wide IPPBX Project, VPN Project.