I have had the pleauure of managing and exeuting CXM and AI change programs in various roles in the CXM Tech/AI space over the last 15 years. In my opion the strategic thinking is the most challenging job - BUT the implementation is the most difficult and demands the most attention and time, and I hold the very deepest respect for those who implement on time....I've worked with many models and have experience and unique insights from implementing projects and change programmes using LEAN & SIX SIGMA, ,COPC, Prince2 and change management,Last but not least, I have a passion for healthy financial results created from exciting human thinking,
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Cxm Program ManagerNuuday 2021 - PresentCopenhagen Metropolitan Area -
Projektchef / Product OwnerNuuday Jan 2019 - Present -
Project Lead At Yousee, CopenhagenYousee May 2015 - Jan 2019Copenhagen Area, Capital Region, Denmark -
Sales & Operational Performance System ManagerTdc Feb 2013 - May 2015Cph, Denmark
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Head Of Kpi ManagementTdc Jan 2010 - Aug 2013Copenhagen, Capital Region, DenmarkKPI & Performance management operation across all TDC GroupDevelopment of KPI frontline tools and performance based pay for TDC Channels Sales & Support business units e.g. Call centers & RetailDevelopment of new forecasting methology and IT platform to achieve world class prediction in calls arrival and AHT pr. call.
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Tdc Consumer, Head Of Performance & ProjectsTdc Mar 2010 - Jun 2013
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Programme Excellence ManagerTdc Nov 2007 - Mar 2012
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Transformation ManagerTdc Mar 2010 - Apr 2010
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Board MemberKroggarrd Apr 2009 - Aug 2013Copenhagen Area, DenmarkSales and KPI performance management systems including performance incentives ststem - all i realtime
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Board MemberFfbh Jan 2008 - Jan 2011Zealand
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Change Manager (Bpr & Lean)Tdc Jul 2004 - Jan 2006
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Market DirectorTdc Jan 1999 - Jun 2004Braodband & Marketing
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Marketing ManagerTele Danmark Ltd 1993 - 2000 -
Country Manager DenmarkCsc / Infonet 1988 - 1993
Per Steffensen Education Details
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Copc Implementation Leader -
Certified Change ManagerCertified Change Manager -
Lean Six Sigma Balck Belt -
Lean Six Sigma Black BeltStatistics -
Lean Six Sigma Green BeltMathematics -
Marketing Programme -
Marketing -
Telenom/AssistentTelecommunications
Frequently Asked Questions about Per Steffensen
What company does Per Steffensen work for?
Per Steffensen works for Nuuday
What is Per Steffensen's role at the current company?
Per Steffensen's current role is Program Manager and SME at Nuuday.
What schools did Per Steffensen attend?
Per Steffensen attended Copc Implementation Leader, Certified Change Manager, Lean Six Sigma Balck Belt, Lean Six Sigma Black Belt, Lean Six Sigma Green Belt, Henley Management College, California Institute Of Technology, Copenhagen Business School, Telenom/assistent, Henley Business School.
Who are Per Steffensen's colleagues?
Per Steffensen's colleagues are Caroline Flarup Møller-Jensen, Bent-Ole Funch, Anne Louise Lind, Razvan Morut, Jeppe Holm Hilkjær, Anders Noer, Steen Filskov Andersen.
Not the Per Steffensen you were looking for?
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Per Steffensen
At Board Portfolio. Furthermore A Maagensen Consulting And Audit, Cbs And FsrDenmark -
Per Steffensen
Central Denmark Region, Denmark -
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