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Perth Seneviratne Email & Phone Number
Client Technical Support Specialist
at
IGT1 Lanka
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Client Technical Support Specialist
Location
Sri Lanka, Sri Lanka, Sri Lanka
Company size
Who is Perth Seneviratne? Overview
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Quick answer
Perth Seneviratne is listed as Client Technical Support Specialist at IGT1 Lanka, a company with 229 employees, based in Sri Lanka, Sri Lanka, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Perth Seneviratne.
Perth Seneviratne previously worked as Client Technical Support Specialist at Benevity and Assistant Manager - Support at Bileeta - Cloud Enterprising. Perth Seneviratne holds Bsc(Hons) Business And Management, Business Administration, Management And Operations from Bms.
Company email context
Email format at IGT1 Lanka
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IGT1 Lanka
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Profile bio
About Perth Seneviratne
Employed as Assistant Manager at Bileeta Cloud Enterprising, where I lead the L3 Support center with a sharp focus on service management. My role involves ensuring top-tier service delivery for clients and effective problem resolution, capitalizing on my organized, punctual, and strong interpersonal skills.In this capacity, our team successfully maintains service level agreements and fosters robust client relationships through consistent documentation and communication practices. Dedication to seamless client experiences and team collaboration reflects the commitment to align with organizational values and contribute diverse perspectives to elevate our collective performance.
Current workplace
Perth Seneviratne's current company
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Igt1 Lanka
7 roles
Perth Seneviratne work experience
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Client Technical Support Specialist
Current
Oct 2024 - Present
Assistant Manager - Support
- Lead the L3 Support center while working closely with L2 teams, ensuring a high level of service delivery for two major clients:1.Department of Health (DOH) - Nepal2.Department of Health (DOH) - Philippines
- Escalate unresolved client concerns to the appropriate level of support/teams as necessary whilst ensuring that escalation procedures are followed consistently and effectively.
- Ensure proper recording, documentation, closure of support tickets, and meet SLA (Service Level Agreements) in accordance with established procedures.
- Coordinate with Application consultants, Software development & quality assurance teams and provide updates to clients and management at weekly support status and project status meetings.
- Update support data and produce monthly activity deliverables to clients, preparation to approvals.
- Gather constant knowledge of help desk procedures, products, and services to staycurrent with industry trends and best practices.
Oct 2022 - Oct 2024
Senior Customer Success Officer
- Delivering Technical Support.
- Training/guiding clients on utilizing systems.
- Following up on aged receivables and updating the systems.
Feb 2020 - Jun 2022
Customer Accounts Executive
- Catering Australian, New Zealand residential, SMB, & Corporate clients.
- Solving all billing related issues/concerns.
- Monitoring charges issued to clients/partners.
- Actively communicating with suppliers.
Sep 2018 - Dec 2019
Analyst (Global Banking And Markets)
- Maintaining the US, UK and Hong Kong Equities and instrument management.
- Facilitating and creating instrument profiles for the Global Equity and Derivatives markets in instrument management systems like FIDESSA, SOPHIS, and GRBS.
- Work along and in collaboration with stocking trading vendors such as Bloomberg, Reuters and LSE.
- Providing available and real-time data for stock trading decisions.
- Facilitating Fund managers globally with timely information in different sophisticatedtrading systems and mechanisms.
Feb 2017 - Sep 2018
Feb 2015 - Feb 2017
2 education records
Perth Seneviratne education
Bsc(Hons) Business And Management, Business Administration, Management And Operations
Management Information Systems, General
FAQ
Frequently asked questions about Perth Seneviratne
Quick answers generated from the profile data available on this page.
What company does Perth Seneviratne work for?
Perth Seneviratne works for IGT1 Lanka.
What is Perth Seneviratne's role at IGT1 Lanka?
Perth Seneviratne is listed as Client Technical Support Specialist at IGT1 Lanka.
Where is Perth Seneviratne based?
Perth Seneviratne is based in Sri Lanka, Sri Lanka, Sri Lanka while working with IGT1 Lanka.
What companies has Perth Seneviratne worked for?
Perth Seneviratne has worked for Igt1 Lanka, Benevity, Bileeta - Cloud Enterprising, Moqdigital - A Brennan Company, and Exetel.
How can I contact Perth Seneviratne?
You can use AeroLeads to view verified contact signals for Perth Seneviratne at IGT1 Lanka, including work email, phone, and LinkedIn data when available.
What schools did Perth Seneviratne attend?
Perth Seneviratne holds Bsc(Hons) Business And Management, Business Administration, Management And Operations from Bms.
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