Perttu Willman Email & Phone Number

Finland

Tampere, Pirkanmaa, Finland

Lahti, Southern Finland, Finland

Deploying Meidän Sakki -project (Our gang) results domestically.

Lahti, Southern Finland, Finland

Event and training coordinationResponsibility about organizing events and trainings. Due to the covid situation, events and trainings were mainly transferred to digital platforms. Hands on task covering the whole life cycle of events, starting from venue reservations and digital marketing (www, social media), participant registrations. Main user for digital learning platform.

Lahti, Southern Finland, Finland

Responsibility of digital learning platform selection and deployment for Perhehoitoliitto.

Sabbatical break after highly intensive years.Time spent around - developing personal IT -skills and IT -environment- various hands on renovation tasks- grandfathering responsibilities- recovering at summer cottage, naturally

Finland

Product management for customer's one business line OEM software maintenance business for products in Life Extender phase. Working 100 % for the customer.Senior Category Manager / OEM Cost Manager / OEM product management for products in Life Extender phase (continuation from position below, working 100% for customer)• Responsibility about Customer’s largest (global) business unit’s products’ OEM Software support and maintenance renewals when products in delivery, until end of life -phase.

Espoo

Senior Category Manager / OEM Cost Manager(continuation from position below, working as an consultant 100% for customer)• Responsibility about Customer’s largest (global) business unit’s products’ OEM Software support and maintenance renewals and costs. Global networking position.• Responsibility of budgeting and cost management & function lead. Support role in contract negotiations, define & follow 3rd party SLA’s in co-operation with Customer.• Achievement: budgeting and cost follow-up methodology creation. Remarkable savings in software maintenance agreement costs.• Achievement: Successful transformation of the function from R&D organisation to Global customer care business unit. • Achievement: Competence and responsibility transformation to customer internal team at India. Full responsibility about documentation, training materials, trainings, performance follow-up and later mentoring the new team in improving their performance…

Espoo, Finland

... as above...

Espoo, Finland

Technical Support Business Management,Product Support Capability Creation• Responsibility about ensuring Product support capability creation for Business Unit’s products approaching mass-delivery phase. • Achievement: Special project to create visibility about existing Care competencies and resources against NSN portfolio roll-out projects world wide.

Manager, Competence development, Care • Responsibility about competence development in Business Unit Care organisation related to Charging and Billing Product Line’s products, in close co-operation with Competence Development and Customer Service organisations.• Achievement: Setting up cross-organisational informal forums for motivating and inspiring role owners to share information and to process common improvement tasks. Savings in avoiding parallel tasks in organisations.

Competence Manager, Care • Responsibility about competence development in Business Unit Care organisation related to Charging and Billing Product Line’s products, in close co-operation with Competence Development and Customer Service organisations.• Achievement: Setting up cross-organisational informal forums for motivating and inspiring role owners to share information and to process common improvement tasks. Savings in avoiding parallel tasks in organisations.

• Responsibility about Charging and Service Control product line’s technical support in wholeo Participating in Global Care development within Nokia Networks/Core Networkso Line management responsibilities (up to 40 subordinates with various nationalities)

• Responsibility about Charging and Service Control, Charging –product line’s technical support and agreeing arrangements for technical support globally for Product line’s productso Including 24/7 emergency support arrangementso Responsibilities on product support• Line management responsibilities with teams of various sizes (up to 40 subordinates, both internal and external)• Other responsibilities depending on organizational structure and position.Charging and service control -tuotteiden teknisen tuen vastuu globaalisti- Mukaanlukien 24/7 tukijärjestelyt- TuotetukivastuutLinjaesimiesvastuita, erikokoisia tiimejä (<40 alaista, sekä sisäisiä, että externaaleja)- Muita vastuita riippuen positiosta ja organisaatiorakenteesta

Lahti, Finland

Partioretki Oy, later known as Trekki Oy, was an outdoor store, founded by Salpausselkä Scout District 1992, had one store in Lahti and two outlet stores.

IT-manager• Responsibility: IT-systems of WM-data Faci -group, maintenance & developement in house IT systems. Member of Service Management Team• Achievement: Setting up an IT organization, setting up standardized IT environment to reflect company sales portfolio related to major partners’ systems• Achievement: Technical responsibility of the WM-data Focus Exhibition in Finlandia House• Achievement: SAP project technical responsibility.

Responsibility: Maintenance and developing the main operative IT-environments

Responsibility: Herttoniemi Office’s PC-support (approx. 250 workstations)

Bachelor Of Business Administration

Secondary School Graduate