1. Led a team of 5 banking professionals, providing guidance and support to achieve departmental goals and exceed performance targets.2. Successfully managed day-to-day operations, including cash management, customer transactions, and compliance with regulatory requirements.3. Developed and maintained strong relationships with customers, ensuring high levels of customer satisfaction and loyalty.4. Conducted regular training sessions for team members to enhance their product knowledge and customer service skills.5. Conducted performance reviews and provided constructive feedback to team members, fostering a positive work environment.6. Assisted in the development and execution of strategic plans to achieve branch targets and objectives