Nabil Pervez personal email
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Nabil Pervez phone numbers
Tech-savvy Product Owner with 10+ years of experience in driving innovation for industry giants like Riot Games, LEGO, and Coca-Cola. Co-founder of an award-winning marketing agency that's generated $5M+ in client portfolios. Expertise in information technology, full-stack development, cloud engineering, and agile methodologies. Known for leading cross-functional teams to deliver digital solutions that consistently exceed KPIs. Passionate about translating complex ideas into tangible results and fostering client relationships that drive business growth. My philosophy:Above all, I acknowledge that my success is intricately tied to the teams and individuals I collaborate with. Recognizing that no manager thrives in isolation, I attribute my growth and accomplishments to the remarkable people in my professional and personal life. To foster effective communication, I embrace strategies like weekly burn downs, rapid-fire scrums, and regular personal check-ins, steering away from cumbersome meetings to keep everyone aligned.My approach: I operate on my feet, maintaining a big-picture perspective and prioritizing goals. I believe in leveraging individual strengths within the team, fostering a happier and more productive collective. Engaging in constructive debate and discourse is a vital part of my work, as it sharpens minds and broadens perspectives. With high expectations, I readily assume responsibility, even outside my typical scope, to address voids or gaps.My work style: Creative, relentless, efficient, thorough, cheerful, energetic, and aggressive, I consistently strive to enhance myself, my projects, my company, and the individuals I work with. Each day, person, and project holds unique significance, and I am committed to treating them with the attention and respect they deserve.
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Content ProducerT-MobileTexas, United States -
FounderNabil Pervez Consulting (Npc) Jan 2024 - PresentProviding consulting on customer experience, business strategy, operations, and marketing.Develop and implement go-to-market strategies, including branding, marketing, and customer acquisition plans.Advise startup founders and executives on product development, market positioning, and scaling operations.Conduct market research and competitive analysis to identify market trends and opportunities.Manage client relationships and partnerships, ensuring high levels of customer satisfaction and retention.Assist in fundraising efforts, including pitch deck preparation, investor introductions, and due diligence support.Collaborate with cross-functional teams to drive project execution and deliverables.Utilize project management tools to track progress, manage timelines, and ensure project milestones are met. -
Lead Product OwnerAoe Creative Nov 2018 - Feb 2024Plano, Texas, UsLed the strategy and execution of marketing, design, social media, and web development initiatives for an award winning agency.Lead and hired a team of product managers, developers, designers, and marketers in the conceptualization, design, and launch of innovative products. Products included: websites, mobile apps, UI/UX designs, AR/VR filters, branding materials, marketing campaigns, and clothing and apparel.Conducted market research, competitive analysis, and user feedback analysis to identify market trends, customer pain points, and growth opportunities.Defined OKR, KPI, MVP, roadmaps, project schedule, timelines, product requirements, user stories, and acceptance criteria, utilizing Agile methodologies to prioritize features and drive iterative development cycles.Managed the entire product lifecycle from ideation to commercialization, optimizing product performance, and addressing customer feedback.Cultivated strong relationships with key stakeholders, including executives, customers, partners, and vendors, to drive collaboration and achieve shared goals.Built and generated KPI reports to showcase the team’s velocity and data visulization utilizing Google Analytics to showcase website information for clients.Clients Included: Riot Games, Activision Blizzard Entertainment, Nacon, Treehouse Games, Sunspear Games, Paramount Pictures, Red Bull, Kraft Group. -
Product OwnerInfinite Esports & Entertainment Oct 2017 - Oct 2018Led the marketing efforts of the award winning Houston Outlaws #bandtogether campaign. This included local marketing, digital marketing, community building, business development, and event organization. Create and execute distinctive events, ranging from block parties to player signing tours and sold-out pop-up shops which saw 10K+ attendees each.Generated 10M+ impressions through year long campaign through viewership on digital and traditional media platforms.
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Project ManagerPvp Live Jun 2016 - Sep 2017Built a comprehensive marketing strategy to increase the monthly active users of website traffic, increase social following on Twitter, Youtube and Facebook, and develop an engaged community around esports on social media.Scouted and signed an influencer roster, developed and executed marketing strategy to promote website content. Resulted in 3 million+ monthly active users on the website content. Cultivated an engaged community, boasting over 100,000 followers between Twitter, Facebook, and Youtube.
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Technical Support EngineerMutualmind (Acquired By Shapiro+Raj) 2014 - 2016Addison, Tx, UsProvided expert support across multiple operating systems, including Windows, macOS, and Linux, ensuring comprehensive and tailored support for a diverse client base while leading the ITSM team.Resolved technical issues promptly, achieving a 95% first-contact resolution rate and boosting customer satisfaction scores by 20%.Conducted training sessions for clients on the effective use of the platform, increasing their self-sufficiency and reducing support requests by 25%.Achieved 99% SLA compliance by streamlining support processes and utilizing real-time analytics to monitor performance.Increased customer retention rate by 20% by providing high-quality, personalized support.Saved the company $50K annually by optimizing support workflows and vendor contracts for support tools and services. -
Functional AnalystT-Mobile 2012 - 2014Bellevue, Wa, UsLed the ITSM team, swiftly addressing threats to minimize operational impact.Achieved 98% SLA compliance by streamlining support processes and utilizing real-time analytics to monitor performance.Improved first call resolution rate to 90% and reduced average response time by 35% through process optimization and advanced training programs.Decreased average ticket resolution time from 24 hours to 8 hours, resulting in a 50% increase in customer satisfaction scores.Developed and delivered training programs that improved support staff efficiency by 25%, reducing onboarding time for new hires by 20%.Created and maintained technical documentation for common support issues, streamlining troubleshooting processes and reducing average resolution time by 25%.Promoted Tier 1 > Tier 2 > Tier 3 > Trainer -
Service Desk AnalystFujitsu 2011 - 2012JpAdministered user accounts in Active Directory, ensuring accurate and up-to-date access permissions, which improved user access efficiency and reduced support ticket volume by 20%.Collaborated with the incident response team to promptly address cybersecurity threats, minimizing operational disruptions and enhancing overall security posture.Managed endpoint security, including firewall maintenance, to safeguard the organization's network against unauthorized access and potential breaches, resulting in a 15% reduction in security incidents.Provided timely and effective support to users, achieving a 90% first-contact resolution rate and enhancing overall user satisfaction.Created and maintained technical documentation for common support issues, streamlining troubleshooting processes and reducing average resolution time by 25%.
Nabil Pervez Skills
Nabil Pervez Education Details
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The University Of Texas At DallasComputer Software Engineering -
Nucamp Coding BootcampFull Stack Web Development -
Collin CollegeComputer Science
Frequently Asked Questions about Nabil Pervez
What company does Nabil Pervez work for?
Nabil Pervez works for T-Mobile
What is Nabil Pervez's role at the current company?
Nabil Pervez's current role is Content Producer.
What is Nabil Pervez's email address?
Nabil Pervez's email address is vi****@****ail.com
What is Nabil Pervez's direct phone number?
Nabil Pervez's direct phone number is +121460*****
What schools did Nabil Pervez attend?
Nabil Pervez attended The University Of Texas At Dallas, Nucamp Coding Bootcamp, Collin College.
What are some of Nabil Pervez's interests?
Nabil Pervez has interest in Python, Networking, Java, Marketing, Education, Economics, Science And Technology, Business.
What skills is Nabil Pervez known for?
Nabil Pervez has skills like Technical Support, Java, C#, Influencer Marketing, Computer Science, Strategic Partnerships, Social Media Marketing, Marketing Event Planning, Event Marketing Strategy, Business Networking, Event Planning, Live Events.
Who are Nabil Pervez's colleagues?
Nabil Pervez's colleagues are Alexis Alarcon, Jonas Pantoja, Jay Patacsil, Earl Jones, Yan Wang, Roman Novotný, Noor Zaman.
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