As a Tech Lead, I have been supporting mission critical systems over the years for various clients, using my strong technical background and broad experience in IT projects. I have an MBA from IBMEC and a First Cambridge Certificate in English, which demonstrate my commitment to continuous learning and improvement.I have over 20 years of experience in technology, working as a team manager, architect, coordinator, developer, and project manager for customers and providers in different sectors, such as telco, government, and finance. I have also participated in international projects involving several countries and cultures. Some of my achievements include building and managing high skilled technical teams, leading presales for open source solutions in Latin America, and developing and supporting two important Brazilian systems that are central to the country's payments infrastructure. My core competencies are IT Service Management (ITSM), Java EE, Microsoft, and Mainframes. I am passionate about delivering quality solutions that meet the needs and expectations of my clients and stakeholders.