• Develop relationships with existing, new, and prospective clients• Identify opportunities to offer new services to existing clients• Communicate with clients on a frequent basis to resolve their issues and build client relationships• Handling social media plans & daily social posts for current clients• New client meetings to discuss B2B marketing platforms • Copywriting & amends on email campaigns for new clients• Building and source email ops for new clients• Manage & delegate email responses to relevant contacts • Training current Really B2B employees on LinkedIn

• Awareness of and adhering to B2B data laws and process to ensure best practice• Broadcasting InMails, managing responses and setting up F2F meetings for the sales team• Awareness of latest updates on LinkedIn for B2B lead generation• Maintaining relevant, up-to-date insight on the CRM• Working closely with the sales team to schedule calls and follow up when required• Ensure that all InMail communications promote the right message to maintain a good brand image for Really B2B• Awareness of and adhering to B2B data laws and process to ensure best practice• Continuously delivering against targets and KPI’s• Reporting on results daily

Really B2B is an award-winning B2B marketing agency.Finalist 'B2B Agency of the Year' 2015Winner 'Best SME-targeted Campaign' 2014 and 2015Winner 'Best Content Marketing Campaign' 2014Winner of 3rd Fastest Growing B2B Marketing Agency B2B Marketing Top 60 Marcomms AgencyWinner of Sunday Times Best Company to Work For consecutively 2010-2012Top 50 in Great Places to Work (Medium) 2014-2016My role within Really B2B is to handle, develop and generate new business prospects who have a requirement for targeted business growth and potential lead generation or appointments setting in the B2B Sector.

• Providing world class customer service • Demonstrating exceptional product knowledge • Building quality customer relationships to achieve business goals whilst being an ambassador for the Harrods brand• Accountable for delivering world class sales and service to the customer• Demonstrate that every opportunity to satisfy the customer has been explored, within the given parameters• Respond positively to coaching feedback from the Assistant Manager and/or Sales Manager and ensure that it is implemented• Demonstrate comprehensive knowledge of all products within own department; use this information to meet the needs of the customer• Increase sales by selecting products to meet customer requirements whilst highlighting the features & benefits of the product and by offering related products wherever appropriate• Responsible for contributing to an open and effective communication channel within the team• Consistently aim to provide the highest quality service to the customer, measured by the highest Guest Shopper commendation within the team

• Stock control• Marketing the Wine Estate throughout wine tastings & knowledge of the industry• Managing national & international sales • Handling all admin related activities in tasting room• Sommelier in Restaurant • Sales in Restaurant• Managing the tasting room bookings• Assisting Event Coordinator with functions• PR, Marketing and Brand management

• Daily managing of rotisserie, reception, staff and guest• Maintenance and service plan of restaurant• Payroll management• Sales and acquisitions.• Training and management of new staff.• Inventory control• Conducting wine tasting• Responsible for cooking classes as well as food and wine pairings weekly• Handling guest complains to promote excellent service• Fast and accurate feedback to guest inquiries regarding bookings and functions

• Marketing the brand throughout wine tastings & knowledge of the industry• Managing national & international sales • Handling all admin related activities in tasting room• Sommelier in Restaurant • Training all new staff• Managing the tasting room team• Assisting Experienced Manager with functions• PR, Marketing and Brand management