Alysia Brown Email & Phone Number

Toronto, Ontario, Ca

• Design and implement custom multi-service software configurations for business customers across multiple industries• Analyze customers' existing architecture, technical engagement, and business needs to determine scale, scope, and complexity requirements• Seamlessly integrate software solutions with legacy software and tooling• Train customers in usage and maintenance of software solutions viacustom educational videos, demos, and live webinars• Ensure wide availability and rapid response for post-deployment technical support andtroubleshooting

Armonk, New York, Ny, Us

San Francisco, California, Us

• Partner with Sales team to identify, qualify, and close new business opportunities• Design and prepare technical presentations demonstrating value of Okta solutions as related to customer pain points and business objectives.• Provide technical support throughout the sales cycle• Participate in RFI and RFP responses• Collaborate with cross-functional teams, including engineering, customersuccess, and product management to ensure customer satisfaction• Create and deliver enablement and tooling to improve internal processes

Seattle, Washington, Us

• Led software development initiative as subject matter expert and primary point-of-contact for project management staff• Analyzed proposed technical solutions based on customer requirements, budget and product goal• Installed and configured software applications and tested solutions for functionality• Adjusted design parameters to boost performance and incorporate new features• Delivered unit-tested systems with required characteristics and within customer-prescribed timeframes

Seattle, Wa, Us

• Maintained and monitored services in micro-service architecture• Built automation around both new and existing services to increaseefficiency and availability• Migrated production and test databases from RDS to Aurora database engine• Worked directly with SDE teams by providing DevOps and architecturalknowledge, advice, and assistance on projects• Prioritized time successfully between SRE team goals and SDE support workensuring most favorable outcomes for company• Planned and segmented quarterly goals into trackable units of work• Investigated production incidents to find root causes and determinetemporary and/or permanent fixes

Seattle, Wa, Us

• Developed and updated existing Web Applications using Ruby, Ruby on Rails• Incorporated third party monitoring tools: HoneyBadger, DataDog,PagerDuty, Optimizely, and A/B testing• Managed end to end testing process including hypothesis setting, KPIselection and goals, requirements gathering, test execution, and measuringsuccess• Worked closely with UX design team to interpret data, identify key findings,and make recommendations based on testing results

Seattle, Wa, Us

• Java, Spring, AngularJS, MySQL, AWS• Added new features to service resulting in Product Managers' ability to tracknew devices from concept to market• Developed using Agile methodology• Modified existing software to correct errors, upgrade interfaces and improveperformance• Interfaced with business analysts, developers and technical support todetermine best requirement specifications

Columbus, Ohio, Us

• Designed B2C communication solutions across multiple industries including technology, legal, healthcare, and manufacturing• Delivered technical sales presentations to prospects and presented benefits and value of products• Oversaw detailed program rollout from initiation to production and sustainment• Worked with diverse client base from startups to Fortune 500 companies

Computer Software Engineering

Software Development