Peta-Lee Benson Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Apac

Providing Digital and Technology transformation services, including strategy development, architecture, roadmap and implementation planning. End to end execution of complex programs.

Nsw Australia

At Insurance and Care NSW, I delivered the digital transformation program, enhancing customer experiences and business growth through optimised digital solutions across assets, infrastructure, and platforms. I executed digital components of a comprehensive transformation program, revamped digital customer journeys, and implemented robotic process automation and hyper-automation strategies. I established an Intelligent Automation Platform, Digital Transformation Center of Excellence, and managed a team of 150+ technical experts. Collaborating with AWS, I led the architectural design for various cloud-based solutions and overhauled digital asset platforms. I optimised customer relationship management with Salesforce, integrated platforms using MuleSoft and AWS, and implemented advanced document management systems. I also established a digital innovation practice and lab, and was elevated to senior leadership teams, contributing to broader organisational strategies.

Sydney, Australia

Developing modern digital workplace strategy and execution of a number of high profile and innovative programs with quantifiable benefits to improve the employee experience. Recognising that change and adoption are the key to success of any program for a modern workplace experience.Including delivery of:- Technology Employee Experience, - All aspects of End User Compute, - Unified Communications and Meeting Technology- Training, Change, Communications - Adoption of digital workplace technology and collaboration- Information & Records Management and Governance

North Ryde, New South Wales, Australia

Developing new and innovative solutions in both cloud and on-prem technology. Working with C-level to develop strategy and roadmaps through to business case, delivery and benefits realisation. Strategy development, delivery and support of the Digital Workplace Program underpinned by People Experience Strategy for Boral and a significant change program.

Sydney, Australia

Strategic advisor and thought leader to Senior Executives in the Construction Materials & Cement division of Boral. Accountable for strategic alignment between business and technology, planning and delivering solutions that meet business strategic objectives, for the Commercial Development & Marketing, Customer Experience and Asphalt business areas.

Sydney, Nsw

Strategic advisor and partner to business executive management on all technology intersects. Delivering fit for purpose technology to support business strategy and operations.

Sydney, Nsw

Partnering with the various business groups to align Business and ICT Strategy with an extensive ICT Program/Project Portfolio. Emphasis on effective Governance and strong Business Relationships responsible for the development of Strategic Roadmaps and alignment of strategy through business planning.

General Manager ICT, responsible for the personnel and functions of the Project Management Office; quality project delivery for technical projects across RailCorp, project management practice, business analyst practice, business relationship management and the project office.

As an consultant successfully delivered a number of projects and PMO initiatives consulting in a range of positions. Working with business areas such as HR, Finance, Safety & Environment, Operations, Service Delivery and Infrastructure.

Responsible for the deployment of best practises of the Programme Management methodologies, standards, processes and procedures.Mentoring of Project Managers, Accountable for issues, stakeholder management, budgeting, forecasting, project expenditure, reporting, resourcing and strategic planning.

Interior Design, Decorating and Styling.

Asia/Pacific IT & Revenue Manager, Asia/Pacific, Regional Program Manager Strategic Pricing & Sales, Holidex/Revenue Management,

Australia & Nz

Responsible for transforming the sales workforce, strategic pricing techniques, management of local/international accounts and client bases across Australia and New Zealand.

Held positions of Front Office Manager, Assistant Front Office Manager, Reservations Manager. Qualified Regional Holidex Trainer delivering training to a number of hotels throughout the Asia/Pacific region.

As part of the start team for the newly constructed hotel.

Successfully project managed a LANmark Front Office/BackOffice/Point of Sale/Infrastructure Project within Holiday Inn Coogee Beach, rolling out to Australasia hotels within the chain.Project/Change Manager Crowne Plaza Hamilton Island to implement Holiday Inn methodologies and strategies for the newly acquired hotel.

Client analysis of requirements for financial brokering

Master Of Business Administration (Mba) Technology, Strategic Management Of Business & Technology

Activities and Societies: AGSM

Diploma Creative Visual Arts, Interior Design & Colour

Diploma, Hospitality Management