Petar Ivkov Email & Phone Number

Meet with the software team to discuss verification protocols. Identify software application weaknesses and target areas. Design and create an automated tests (API and UI) to validate applications by creating scripts that run testing functions automatically. Programming skills including automation systems, database, tools and technologies. Familiarity with programming script languages such as Java. Manual testing, identify quality issues, create and review software bug reports. Collaborate with other members of the engineering team to find the best methods for solving problems in apps, systems and automation process.

Business operations and claims operations. Developing, updating and maintaining Standard Operating Procedures, Process Maps and training materials. Provide process training and coaching members of staff. Preparing internal reports under the request of the manager. QA support, OFR checks, answering technical queries, updating documentation ans supporting team members. Supervise workload distribution and workflow within the team. Serve as first point of contact for IT issues and problem-solving. Technical support.

Business operations and claims operations. Developing, updating and maintaining Standard Operating Procedures, Process Maps and training materials. Provide process training and coaching members of staff. Preparing internal reports under the request of the manager. QA support, OFR, answering technical queries, updating documentation ans supporting team members. Supervise workload distribution and workflow within the team. Serve as first point of contact for IT issues and problem-solving.

Provide support and guidance to the French team members and team leader in their everyday responsibilities. Serve as first point of contact for everyday tasks and issues of team members, mentor and guide them. Supervise workload distribution and workflow within the team. Perform QA checks and generates reports. Provide process training and coaching members of staff.

Work on first level notifications in claims operations for France. Universal adjuster covering Accident and Health and Personal Lines. Analysing documents and adjudicating claims.