-Deliver in-depth End-user support-Quickly diagnose and triage issues-Ticketing management system-Identify and resolve customers request-Participate in all internal meetings and feedback sessions

-Monitor the routes and status of field units to coordinate and prioritize their schedule-Provide field units with information about orders,traffic,obstacles and requirements -Coordinate employees to appropriate task locations -Prioritize calls according to urgency and importance-Create weekly work schedules

-Delivery schedule -Responsibility for time and shipment management -Team coordination-Merchandise distribution

-Communication and negotiation with clients -Offers preparation and presentation-Accountancy-Market research -Tracking payments and invoice creation

-Manages warehouse inventory and maintains a database -Implements daily production and shipping plan, arranging for excess stock to be stored in the warehouse -Participate in inventory control -Documents all related activities and completes forms and reports