Responsibilities included business transformation, business operations, global sourcing, delivery excellence, IT, and talent.

Responsible for defining a global sourcing strategy for Dentsu International, with a heavy focus on cost-effective operations and how the Line of Business and Markets source work using market-leading spans of control, and cost-effective delivery locations in market, as well as nearshore and offshore. This includes developing the sourcing design principles, establishing KPIs and providing a sourcing governance and decision-making structure, including when work will be sourced internally… Show more Responsible for defining a global sourcing strategy for Dentsu International, with a heavy focus on cost-effective operations and how the Line of Business and Markets source work using market-leading spans of control, and cost-effective delivery locations in market, as well as nearshore and offshore. This includes developing the sourcing design principles, establishing KPIs and providing a sourcing governance and decision-making structure, including when work will be sourced internally, externally or will leverage third-party service providers. Show less

Services - Solution Architecture, Transition, Operations, Resource Management & Delivery Excellence Lead

As global COO, responsible for providing leadership oversight and driving the development of comprehensive and achievable business plans across a full lifecycle set of differentiated capabilities across multiple dimensions (geography, operating units and domains) to obtain double-digit revenue growth on a +$3B infrastructure consulting and outsourcing business.