Pete Coleman Email and Phone Number
Pete Coleman work email
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Pete Coleman personal email
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Pete Coleman phone numbers
I am an experienced professional with over 20 years in the automotive industry. With the majority of my experience within the service area, I am interested in furthering my career in automotive repair services and management. As part of my career experience, most recently with Christian Brothers Automotive, I led the #1 store franchise location for over five years consistently achieving performance goals year over year. In addition to my experience and knowledge, I have a strong desire to succeed and contribute to the growth and success of the company I work for. Some of my key personal strengths include: Excellent organizational, interpersonal, and business communication skills Superior customer service focus with ability to handle stressful customer situations Able to effectively lead, manage, and motivate service managers, service writers and technicians Strong work ethic and dependable Ability to work well in fast pace environments easily adjusting to any situation with rapidly changing schedules, priorities, and high-pressure settings Ability to build strong long- lasting relationships with clients utilizing excellent leadership and communication skills Self-motivated sales individual who strives to meet and exceed personal and team goals
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General ManagerChristian Brothers AutomotiveAnkeny, Ia, Us -
Fixed Operations DirectorDeyarman Automotive Ames Jul 2024 - PresentFixed operations director Deyarman CDRJ
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Area ManagerChristian Brothers Automotive Feb 2024 - Jul 2024Houston, Tx, Us
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Director Of Shop FlowChristian Brothers Automotive Dec 2021 - Jul 2024Houston, Tx, UsResponsible for the organization of all parts, technician workflow, and overall shop production in the most efficient way possible.
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General Manager/Service Manager/Service AdvisorChristian Brothers Automotive Aug 2015 - May 2021Houston, Tx, Us• Manage sales and production to meet store goals.• Manage KPI reporting (ticket averages, car count, labor and parts reporting).• Facilitate local marketing activities and community involvement.• Recruit, hire and train Service Advisors, Technicians, Support Staff. • Manage all employees through coaching and career skill development.• Schedule appointments with customers.• Responsible for checking customers in and out in a timely manner.• Communicate effectively and courteously with customers regarding the nature of the mechanical problem(s) they are experiencing in order to prepare accurate, complete and thorough repair orders in a timely manner.• Communicate and obtain necessary customer approvals prior to Technicians completing repair order.• Follow-up on customer vehicles, work orders, special order parts, etc.• Prepare complete and accurate invoices for customers.• Provide a prompt, courteous, and efficient service visit for each customer.• Dispatch repair orders to technicians.• Perform other managerial and non-managerial duties as assigned.
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Asst. Service Manage/Drive Manager/Service AdvisorMcdonald Automotive Group - Volvo Dealership Nov 2011 - Aug 2015• Responsible for scheduling appointments with customers.• Responsible for checking customers in and out in a timely manner.• Communicate effectively and courteously with customers regarding the nature of the mechanical problem(s) they are experiencing in order to prepare accurate, complete and thorough repair orders in a timely manner.• Communicate and obtain necessary customer approvals prior to Technicians completing repair order.• Follow-up on customer vehicles, work orders, special order parts, etc.• Prepare complete and accurate invoices for customers.• Provide a prompt, courteous, and efficient service visit for each customer.• Handle customer complaints and situations in a courteous and tactful manner.• Responsible for training new Service Advisors.• Provide ongoing assistance and support to Service Advisors as needed.• Manage Advisor work schedules, time off, etc.• Assist Service Manager with the flow of work through the Service Department and handle other various tasks as needed.• Attend Manager Meetings as requested by Service Manager.
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Account Manager- Growth Division – Account Executive IiVerio Inc Mar 2010 - Sep 2011Was part of large company lay off in September 2011.•Grew revenue of channel base over 40% since 2010.•1 of 2 managers to hit maximum commission in Q2 of 2011.•Managed over 100 channel partner accounts and over 4000 retail accounts.•Provided a professional sales experience for new and existing clientele selling Web Hosting, Microsoft Exchange, SaaS Solutions, and Web Design products and services.•Responsible for organic growth with numerous accounts by recognizing new services to existing accounts.•Tasked with developing new relationships with channel partners. •Responsible for providing consultative customer service and completing necessary business processes to ensure accurate service and billing.
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Insurance ProducerAim Insurance Services Jun 2008 - Dec 2009•Licensed producer for property, casualty, life and health insurance.•Provided a professional sales experience assisting clients with their insurance needs.•Routinely managed personal and commercial claims while building strong customer relationships.
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Sales Assistant – Service Technician – Sales And Service ValetAudi North Scottsdale Oct 2005 - Jun 2008•Sales Assistant to one of the top 15 Audi salesman in the country averaging 17.5 cars per month.•Directly impacted production nearly 40% and raised the customer satisfaction index 20% in eight months.•Consistently maintained comprehensive knowledge of competitive landscape to ensure my clients had accurate and informative comparisons.•Managed to stay top of mind to potential customers utilizing proactive communications.•Prepared the client for ownership with a smooth and thorough delivery that accommodated all of the client's expectations.•Demonstrated ability to specialize in four critical areas of expertise; financing, leasing, purchasing, and appraisals.•Made effective deliveries by following all sale details, inspecting every car sold, introducing clients to the Service Manager, and making a personalized delivery of the car.•Diagnosed and repaired Audi vehicles.•Performed services and routine maintenance.•Delivered vehicles in a timely manner.
Pete Coleman Skills
Pete Coleman Education Details
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Audi Academy -
Universal Technical InstituteAutomotive Technology
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Colorado State UniversityGraphic Design And Journalism
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Regis Jesuit High SchoolHigh School Diploma
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Regis Jesuit High SchoolHigh School Diploma
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Universal Technical Institute, Inc.Automobile/Automotive Mechanics Technology/Technician
Frequently Asked Questions about Pete Coleman
What company does Pete Coleman work for?
Pete Coleman works for Christian Brothers Automotive
What is Pete Coleman's role at the current company?
Pete Coleman's current role is General Manager.
What is Pete Coleman's email address?
Pete Coleman's email address is pe****@****hoo.com
What is Pete Coleman's direct phone number?
Pete Coleman's direct phone number is +130394*****
What schools did Pete Coleman attend?
Pete Coleman attended Audi Academy, Universal Technical Institute, Colorado State University, Regis Jesuit High School, Regis Jesuit High School, Universal Technical Institute, Inc..
What skills is Pete Coleman known for?
Pete Coleman has skills like Sales, Co Location, Sales Management, Solution Selling, Cloud Computing, Managed Services, Saas, Salesforce.com.
Who are Pete Coleman's colleagues?
Pete Coleman's colleagues are Derek Blasiak, Heather Wesch, Michael Harold, Miguel Núñez, Doug Troxell, Brenden Thomas, Jeff Davis.
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