Pete Coombes Email & Phone Number

London Gatwick Airport, England, United Kingdom

Accountable for services and terminal facilities used by passengers and a key member of the team shaping the future strategy linked to passenger experience. Key aspects of the role include:Accountable for an operational contract management portfolio of £24m, including the 400 strong Special Assistance team providing services to 700,000 passengers annually.

London Gatwick Airport, England, United Kingdom

London Gatwick Airport, England, United Kingdom

Accountable for the Passenger Operations Team who are responsible for the passenger journey and safety across two terminals and wider airport campus on a 24/7 basis. Key aspects of the role include:Leadership of the 90 strong shift working team supporting up to 150,000 passengers per day across the airport and mentorship of leaders developing their.

London Gatwick Airport, England, United Kingdom

Leadership of a team of 15 shift workers. Responsible for EHS and the operation of the hold baggage system across three facilities and accountable for the regulated Hold Baggage Screening Contract. Key achievements:Successful integration of £160m Baggage Screening upgrade project (EDS-3) into the live operation, ahead of a regulatory deadline with zero.

London Gatwick Airport, England, United Kingdom

Responsible for on shift leadership of baggage operations and accurate communication with stakeholders during disruption events.Key achievements:Led a project to improve usage of Early Baggage Storage and system capacity, carrying out process mapping and reducing defects. Resulted in compliance increasing from 25% to >90%Produced baggage contingency plans.

Maidstone & Swanley

Accountable for effective branch management, safety and security, people management and welfare. Contract management of all customer accounts, responsible for pricing strategy and contract tendering. Responsible for financial forecasting and budget control with a revenue base in excess of £5m.Key achievements:Utilised process improvement techniques to.

Swanley & Maidstone

Relocated to Kent in 2011. Responsible for managing the team of Shift Managers that covered both Swanley and Maidstone Branches to deliver consistent management practices across both branches, deliver SLA and KPIs to exceed company standards and deputised for the Branch Manager during periods of holidays and absence.

Southampton, United Kingdom

Moved into Operations Management for a new challenge. The Shift Managers role involves many different aspects of management, leading the crew to provide high levels of service and ensuring Loomis exceeds the customer requirements.Key achievements:Experience gained in management of rosters, ATM operations, route management and route / branch profitability..

Southampton / Exeter / Bristol / Newport

Promotion within Securitas Cash Management (rebranded as Loomis Cash Management in 2007 as part of a global streamlining initiative) Shift Manager role reported to CMS Manager based in Bristol and responsible for Coin Centres in Southampton, Exeter, Bristol and Newport, ensuring that all Branches are meeting all SLAs and hitting all KPIs including the.

Southampton, United Kingdom

Promotion in recognition of the role that I performed in turning around the Coin Centre from loss making to circa 30% profit margin in 10 months. Took on responsibility for all management of employees and financial performance.

Southampton

Identified that the Coin Centre was lacking leadership and resource management so volunteered for to start the role and develop it from scratch, became responsible for leading the team that processes Customer Collections and customer orders, and improved overall efficiency of the operation.

Southampton

Joined Securitas as road crew and gained experience in front line operations on CIT and ATM services. Also helped out in Despatch and Coin Centre on numerous occasions, and identified the need for a Team Leader in the coin department.

Southampton, United Kingdom

Role utilised as a stop gap after leaving HM Forces and looking for bigger opportunities.

Based In Portsmouth

Various roles within the Royal Navy gaining experience in leadership, crisis management, personnel management, completing numerous training courses and gaining promotion to Leading Hand level and becoming responsible for a section of men.Most useful course was Leading Rates Leadership Course (LRLC) which gave me a NEBS Management qualification.

Introductory Certificate In Management, Awarded (Nebs Management)

Yellow Belt

Education record

Secondary School, achieved 10 GCSE passes - 5 grade B's including English and Maths and 5 grade C's.