•Experienced Data Center Implementation Services Specialist with strong customer service skills and superb trouble-shooting skills. A Team Player with a professional, positive, and energetic attitude; self-motivated: willing to learn: with a great sense for urgency; while always proving a very high-level of customer satisfaction.•Perform Onsite Installations, System Upgrades, Re-configurations, Software & Firmware Upgrades, and Data Center Relocation Services of HPE equipment throughout the state of Florida. •Proficient providing onsite quality service; adhering to administrative policies & escalation procedures, while working closely with Account Personnel, System Engineering and Sales Partners, to maximize equipment sales leads and upgrade opportunities. Promote and Upsell new products and services.•Software Knowledge: Excellent computer skills using Microsoft Windows, and Office application programs.•Certifications include: A+, Novell CNA, Compaq ACT, HP APS