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Pete Hailstone Email & Phone Number

Business Process Coordinator at Xoserve at Xoserve
Location: West Midlands, England, United Kingdom 8 work roles
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Current company
Role
Business Process Coordinator at Xoserve
Location
West Midlands, England, United Kingdom
Company size

Who is Pete Hailstone? Overview

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Quick answer

Pete Hailstone is listed as Business Process Coordinator at Xoserve at Xoserve, a company with 419 employees, based in West Midlands, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Pete Hailstone.

Pete Hailstone previously worked as Business Process Coordinator at Xoserve and Subject Matter Expert (UK-Link Replacement Programme) at Xoserve.

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Email format at Xoserve

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Xoserve

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Profile bio

About Pete Hailstone

An experienced Business Process Co-ordinator / Invoice Co-ordinator, currently responsible for the day to day management of a team of 6 Administrators. Ensures the accuracy of the invoicing process and the completeness of the issued supporting information, produced within established SLAs.Also responsible for managing customer queries regarding invoices, which can include challenges to particular charges and advice on re-calculating / validating amendments.Key Strengths • Communicates with a wide range of stakeholders, both internally and externally.• Team Management and motivation.• Provision of consistently high standards of Customer Service. • Data Analysis Skills.• Objective and impartial.• Query investigation and resolution.• Proficient in a variety of systems and types of software e.g. MS Excel, MS Access & SAP based UK_Link.

Listed skills include Data Analysis, Communication Skills, Customer Service, Team Management, and 2 others.

Current workplace

Pete Hailstone's current company

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Xoserve
Xoserve
Business Process Coordinator at Xoserve
sandwell, sandwell, united kingdom
Website
Employees
419
AeroLeads page
8 roles · 37 years

Pete Hailstone work experience

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Business Process Coordinator

Current

Solihull

  • Key Responsibilities:
  • Managing a team of 6 Business Process Administrators
  • Responsible for the issue of the amendment invoices, relating to previously issued monthly estimated invoices upon receipt of actual meter reads (Up to 60 Shippers with 6 invoices each – totalling circa 350).
  • Ensuring Invoices and relevant supporting information are issued in line with strict SLAs.
  • Closely liaising and communicating with key stakeholders internally & externally, e.g. Shippers, Suppliers, IS operational team, Networks, Daily Meter Service providers & other invoicing teams
  • Invoice validation to ensure accuracy of the invoice and supporting information.
May 2017 - Present

Subject Matter Expert (Uk-Link Replacement Programme)

  • Key Responsibilities:
  • Testing processes for replacement UK-Link programme (Database supporting the UK Gas Industry, allowing for gas transportation invoicing and gas metering administration processes).
  • Writing LWIs (Local Work Instructions).
  • Training operational teams in the new processes.
Oct 2016 - May 2017

Account Administrator

Solihull

  • Key Responsibilities:
  • Supervising the Daily Metered reconciliation invoicing team (similar responsibilities to Business Process Coordinator role above)
Sep 2014 - Oct 2016

Subject Matter Expert (Uk-Link Replacement Programme)

Solihull

  • Key Responsibilities:
  • Working with Cap Gemini consultants on the high level UK-Link replacement programme design
  • Later on working with Wipro consultants on the more detailed UK-Link replacement programme design.
  • Reviewing new world Unified Network Code changes.
Jan 2013 - Sep 2014

Account Administrator

National Grid Transco & Xoserve

Solihull

  • Key Responsibilities:
  • Processing non UK-Link invoice adjustments (similar responsibilities to Business Process Coordinator role above)
  • Coordinating testing on non UK-Link systems.
Aug 2003 - Dec 2012

Account Assistant

Solihull

  • Key Responsibilities:
  • Mixed role including project work and secondment.
Feb 1998 - Jul 2003

Account Assistant (Domestic Competition Data Cleansing Project)

Stoke-on-Trent, United Kingdom

  • Key Responsibilities:
  • Business process owner responsible for training staff in new processes and assisting in managing the day to day data cleansing activities.
Jun 1996 - Jan 1998

Council Tax Coordinator/Administrator

Birmingham City Council/Solihull Mbc
1989 - 1992 ~3 yrs
Team & coworkers

Colleagues at Xoserve

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FAQ

Frequently asked questions about Pete Hailstone

Quick answers generated from the profile data available on this page.

What company does Pete Hailstone work for?

Pete Hailstone works for Xoserve.

What is Pete Hailstone's role at Xoserve?

Pete Hailstone is listed as Business Process Coordinator at Xoserve at Xoserve.

Where is Pete Hailstone based?

Pete Hailstone is based in West Midlands, England, United Kingdom while working with Xoserve.

What companies has Pete Hailstone worked for?

Pete Hailstone has worked for Xoserve, National Grid Transco & Xoserve, Transco, and Birmingham City Council/Solihull Mbc.

Who are Pete Hailstone's colleagues at Xoserve?

Pete Hailstone's colleagues at Xoserve include Jackson Lee, Sally Hall, Neil Morgan, Gavin Woolley, and Mike Peterknecht.

How can I contact Pete Hailstone?

You can use AeroLeads to view verified contact signals for Pete Hailstone at Xoserve, including work email, phone, and LinkedIn data when available.

What skills is Pete Hailstone known for?

Pete Hailstone is listed with skills including Data Analysis, Communication Skills, Customer Service, Team Management, Problem Solving, and Collaboration.

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