Producing significant positive revenue results that are customer-centric is my passion and is the core of my career. From the customers’ perspective, the value proposition presented must solve their business goals.Customer-centric strategy requires acumen in sales management and operational excellence, developed from business analytics and an agile team which will pivot with the new business model. I believe it’s essential to command both.I travel extensively to visit company operational sites and retain a hands-on relationship with our customers, ensuring continuity in acquisition and retention of our client roster. While bottom-line revenues matter, my team has been mentored to bring the customer challenges forward and devise solutions that encourage market leadership for the company, all with high touch client sales management. My P&L leadership skills, including a diplomatic ability to bring the right people together, have led to numerous successful transformational initiatives: Increased operating revenues to $150MM (3.5x baseline) through organic growth, acquisitions and mergers Modified sales process into a comprehensive value proposition and incremental profit center by addressing energy regulations ahead of competitive offerings, mitigating risk for our client contractors and increased customer sales.  Improved performance management with innovative Enterprise Resource Planning (ERP) to integrate transactional data in real time Developed on-demand inventory delivery for customers in 2019 to avert supply chain pandemic-related revenue loss; forecasted as “locked in” new revenues of $150MM, on Long Term Service agreements as commercial customers’ sole Operations, parts and service supplier. (Penn Power Group)I am at my best as a hands-on executive who builds the strategy for a company, division or subsidiary. I know how to deliver sales and operational excellence to a company and its customers in a high growth organization with invested leadership.