Pete Longhurst, Ph.D. Email and Phone Number

Develop Amazon Customer Service leaders globally. Own the end-to-end design, implementation and management of strategic leadership programs. Provide innovative, customized learning solutions to North America and global virtual client groups. Key leadership development and talent management partner to HR and operational leaders providing input on succession planning, organizational leadership reviews and development plans.

Developing and delivering leading-edge learning solutions, both online and blended, to a fast-growing population of global Amazon leaders. Partnering with global stakeholders to design relevant, on-demand content and social learning solutions across multiple modalities that provides learning at scale in a high-growth environment.

Strategic HR Business Partner to the Customer Service organization, providing innovative solutions to drive the unique Amazon culture of ownership, engagement, and empowerment. Rethinking traditional HR approaches to meet the needs of a virtual, work-from-home workforce.

I teach a course on Leadership and Human Behavior to some pretty awesome students.

Strategic HR Business Partner supporting the Sales function of the $2B convenience and foodservice business. Responsibilities include ownership of Performance Management, Change Management initiatives, Leadership Development Program, staffing & recruiting, manager training, and employee relations.

In this Organization Effectiveness role I led the corporate university (Leadership Institute) with innovative learning solutions and best-in-class facilitation to thousands of managers, high-potentials, and new hires. I managed vendor relationships to ensure quality and cost effectiveness, partnered with business and vendors to design curriculum to drive corporate strategies, and led global learning needs assessment to develop corporate-wide learning solutions.

HR Business Partner responsibilities for unionized and salaried workforce in a food manufacturing facility, including labor relations, coaching and development, employee relations, recruiting & staffing, and cultural change initiatives.

Partnered with business line leaders to redesign university recruiting strategy and program for the 2,000+ employee IT function.

Provided value-added operational support to regional Private Wealth Management Sales teams through analytics and collaborative relationship management.