Proficiently manage project lifecycles from initial scoping to final execution and beyond, ensuring alignment with stakeholder expectations and adherence to budgetary constraints.Coordinate with internal teams and external partners to ensure timely milestone achievement and project oversight.Navigate regulatory requirements and secure necessary approvals throughout project development processes.Identify and secure funding opportunities, meeting contribution targets, and maintaining financial accountability throughout project duration.Monitor, evaluate, and report on project progress, while also supporting broader organizational reporting initiatives.Tender, commission, and oversee external consultants, ensuring adherence to industry standards and best practices.

Delivered high quality Salesforce CRM builds for clients through use of in depth and ongoing stakeholder engagement, business analysis, problem solving, and creative thinking skills.Provided support to wide range of clients including two multi billion pound companiesGathered requirements and designed solutions for complex business needs, including through collaboration with colleaguesDeveloped new business opportunities and managed ongoing relationships with clientsUsed Waterfall, Agile, Scrum and Kanban methodologies depending on need

Responsible for Salesforce Administration and Programme Management, covering CRM system maintenance and development, delivering reporting and evaluation work, and leading a team to deliver grant funding and award programmes.• Lead on Salesforce administration including user role management, production of dashboards and reports, and generating insight• Lead on troubleshooting and resolution of system issues• Identify and progress development opportunities to increase efficiencies of CRM system• Liaise with colleagues to understand their CRM requirements, implementing new systems and improving existing processes to meet business needs, escalating to external consultants where necessary• Build and refine processes for Salesforce, including improvements in Workflow• Configure declarative tools - Flows and Process Builder• Manage FormAssembly assets, including integration with Salesforce• Design and deliver training for new and existing staff, maintaining bespoke organisational process documentation and updating as necessary• Streamline grant funding report processes for both the organisation and service beneficiariesLead on organisation wide processes to fulfil reporting requirements and increase impact of programmes. Undertake and instruct evaluation work as required.• Ongoing delivery of all programme reporting, including coordination of Government level reports requiring cross department input• Working with external organisation, deliver targeted evaluation work to both demonstrate the strengths of programmes, and to identify opportunities for improvement

Project managed the development and deployment of Cycling Scotland’s behaviour change programme and associated projects for communities.Supported community projects delivering modal shift, physical and mental health benefits, opportunities for all abilities cycling, tackling isolation, building community cohesion and the capacity and employability of individuals.• Planned and managed all aspects of community support programme, including design and delivery of grant funding including eligibility, risk management, budgeting, problem solving, reporting, and event organisation• Assessed applications, in partnership with key stakeholders• Effectively communicated to target audiences in partnership with the Communications team• Liaised with, influenced and consulted key partners from local to government and international levels to widen impact of programme• Worked with external partners to deliver evaluation of wider programme, informing refinement of processes• Coordinated the delivery of a self sufficient training programme• Leveraged increased funding each financial year through demonstration of demand and value of support, including input to overall yearly funding bid as part of wider team• Reviewed and implemented updated processes for delivery of funding programme and award scheme, including change management

Supported the delivery of the £37.5m ERDF Green Infrastructure (GI) strategic intervention with responsibility for programme development, funding, audit requirements and performance reporting. • Inputted to the design and delivery of both the GI Fund and GI Community Engagement Fund• Provided advice to grantees on ERDF and GI Fund, including rules, eligibility, reporting and compliance • Supported the development and implementation of methods for assessing, monitoring and evaluating the performance of both individual projects and the overall fund against outcomes and indicators• Worked in partnership, leading on use of SNH’s Geographic Information Systems, including data capture and analysis • Maximised links to policy, advice and project development in SNH and with key partners• Fulfilled audit requirements, including document control• Promoted support through comms and events

Provided support to community groups and rural businesses looking to benefit from renewable energy. Appraised funding applications, managed a varied project portfolio, forecast and managed funding streams, worked with key stakeholders to deliver contract, promoted community renewable energy through events.• Project managed portfolio of 62 projects to the value of £2.24m, with £1.62m in loans and £198k in grants, including initial assessment and fulfilling reporting requirements• Devised and implemented financial review process incorporating financial modelling to assess the viability of projects before presentation to lenders• Successfully put forward business case for loan facility to support projects working towards financial close, and implemented delivery • Managed support for first community investment shared ownership scheme in Scotland• Supported community groups with procurement of feasibility stage consultants, through to securing funding for construction phase, including use of Public Contracts Scotland• Supported development of framework agreement for legal, financial, and project management services

• Advised and supported local community groups and rural businesses to help them build their own renewables schemes• Supported local community groups and rural businesses to apply for CARES and other appropriate funding to support them to implement their local schemes• Promoted CARES to community groups, rural businesses and partner organisations• Met agreed targets whilst delivering an excellent standard of service• Maintained accurate and up to date records, complete reports and administration duties within deadlines.