Client based shipping analysis and business logistics management. Create best revenue outcomes for clients based on their shipping needs and vendor partnerships in land, sea, air, and rail availabilities. Supervise and oversee all areas of customer service and revenue generation efforts. Create opportunities for business growth and expansion through internal and external sales efforts across the country. Internal and external logistics industry consultant and strategic analysis in shipping management and customer demand trends.

Supervision and scheduling of workforce and dock staff, union and non-union, of 200+. Oversaw the equipment management, tracking and implementation of service delivery targets. Exceed billing cycle goals through matching staffing needs to customer service needs for increased revenue and business growth and development.

Supervision and scheduling of workforce and supervisory staff, union and non-union, of 200+. Oversaw the equipment management, contract negotiations, disciplinary hearings, tracking and implementation of service delivery targets. Exceed billing cycle goals through matching staffing needs to customer service needs for increased revenue and business growth and development.

Schedule and staffed over 50+ trucking operators to meet customer demand and staffing availability to secure billing cycle goals and revenue growth and development. Supervision and scheduling of workforce and supervisory staff, union and non-union, of 200+. Oversaw the equipment management, contract negotiations, disciplinary hearings, tracking and implementation of service delivery targets. Exceed billing cycle goals through matching staffing needs to customer service needs for increased revenue and business growth and development.

Managed dock zone and the 15+ staff in the zone to direct the freight process and match customer need to shipping and billing targets. This zone encompassed at least 1500 shipments per shift.