• Developed bespoke Unidata database solutions to meet marketing and business needs of Government, Charity, Retail and Travel and Leisure clients. • Converted business requirements in to software solutions including call centre scripting covering brochure requests, donations, membership enquiries, and back office processes including fulfilment, picking lists, banking, analysis of campaigns, management reporting, migrating data between platforms, validating and exporting of data.• Analysis of data through programs and data queries for management and clients.• Part of a team providing 1st and 2nd level IT Support to Unidata databases across business.• Trained users and provided ongoing consultancy support to clients and managers.• Full ownership of documenting system requirements and user processes. • Designed, implemented and maintained over 50 databases for a range of clients including Hoseasons, Tesco, AOHL, and First Choice.