Guide customers in establishing strategy and vision with respect to potential new software productsPerform and oversee market research & competitive analysis to evaluate market opportunitiesProduce in-depth reports detailing product concepts, roadmaps, timelines & cost estimatesCollaborate w/customers & marketing personnel to establish product requirements & develop marketing plansAct as product manager in Agile process, primary liaison between customers & development teams, ensuring development prioritization aligned with customer needs and product visionResponsible for business development, general operations & administration

Established new digital products department within successful 30 year-old publishing company, leading creation of new strategic vision for company.Oversaw budget and staff for department, including development team of programmers, project manager, QA, UX and graphic designers, as well as over a dozen external outside vendors and partners.Instituted Agile methods within new organization and led evolution as organization grew.Worked closely with executive leadership, heads of education, marketing & sales to gain a deep understanding of internal and external stakeholders’ product requirements.Worked closely with marketing team to ensure alignment between product and messaging.Ensured development prioritization aligned w/customer needs & product vision.Delivered entire suite of online SaaS products complementing company’s existing printed product lines on time and under budget.

Co-founded BrainFlips, Inc., an educational software company providing Web-based learning tools to businesses and schoolsResponsible for executive functions of the corporation, including product development, financial management, client relations and business development Achievements & milestones: over 10,000 registered users to brainflips.com free site, consistent annual revenue growth of at least 50% per year.Product manager, owner and functional designer of company's online and mobile productsDeveloped business cases for new products and features, evaluating, selecting and prioritizing based on client needs, market demand, competitive advantage, & profitabilityAuthored functional specifications for company's software products and product enhancementsActing project manager leading development team in an Agile environment, delivering each of the company's products, ensuring adherence to development cyclesConsistently delivered successful applications, including free public flashcard portal in 2008, B2B SaaS service in 2009, and integrated mobile app engine in 2010Acted as customer/end-user champion, canvassing clients and end-users for their feedback and suggestions on product features & improvements Maintained positive and productive relationships with clientsMarketing & Sales: Led company's ongoing market research and competitive analysis efforts to optimize product development and maintain competitive advantageLed development of marketing strategies, including social networking, email marketing, and SEM/SEOKey contributor in the development and execution of company's sales plan

Managed client relations and e-learning software development for corporate training on a per-project contract basis to deliver web-based and instructor-led training for Fortune 500 clientsWorked closely with all project stakeholders to ensure that development cycles were efficient and deadlines were metManaged project plans and budgets Guided effective orchestration of instructional design, development, and QA effortsOversaw client review process and deployment of final learning deliverables to client LMSs

Supervised and led six-person team responsible for technical systems and project management (MS Project) for GlaxoSmithKline's global Employee Health Management department Led team in software systems selection, development and deployment, including gathering requirements, assessing options, creating/managing project plans, overseeing projects through approval process and directing team through development/implementationConducted needs assessments with internal & external clients to evaluate and prioritize features and potential solutionsDeveloped business cases for technical solutions and allocated budgetary resources to meet business goals within departmentManaged and consistently met appropriated departmental technology budget ($1.4M/yr)Trained in Lean Sigma process improvement methodologiesChair of departmental customer response team responsible for development of protocols, tools and training for management of key customer relationshipsMember of departmental executive team responsible for establishing and leading strategic direction for global department

Lead developer and supervisor of sixperson Web development teamLed design and development of web application for exercise and health risk assessment applicationsLed design and development of proprietary content management and delivery systemsResponsible for creation and maintenance of project plans and feature prioritization Designed and implemented database schemas for software applicationsWrote SQL queries and stored procedures for data managementAuthored testing procedures for Web applications and oversaw their executionTCL, Vignette, ASP, VBScript, Javascript, DHTML, SQL.

Designed and managed clinical research trials for the development of cardiovascular pharmaceuticalsManaged relationships with clinician investigators and site staffPerformed analysis of clinical research dataDesigned and maintained Web-based site management application for clinical trials

Managed Phase III clinical research trialsInstructed medical personnel on standards and protocols of trialsPerformed on-site oversight of adherence to protocols for various clinical trialsManaged relationships with clinician investigators and site staff