Retaining and upselling around 350 SME clients, through a range of data analysis tools, tailoring solutions in line with client needs through relationship management and strong communication skills. Have overachieved (averaging 106%) every single month bar 3 over a span of more than 7.5 years, resulting in over $9MIL of revenue.Was a key instigator of the extremely collaborative culture of the sales teamSourced insights and intelligence on business performance, including:• A monthly portfolio analysis for each of my team members.• A calculator of every permutation of our product offering.• An interactive quarterly report where account managers can create specific charts for differing client’s needs.• An intelligent & predictive spreadsheet that automatically displays commissions and bonuses, and real time tracking towards target.• Created, collated, analysed & presented a jobs team specific job satisfaction survey• Monthly management report, job pack invoicing and daily competitor analysis reports.

Driving business sale performance using data analytics to drive successful insights in the telecommunication and online advertising industries. At TelstraClear; accurately assessing potential customer’s telecommunication requirements through usage analysis and UX style enquiries, to provide the best possible solution.At Groupy Deals; creating as attractive a deal as possible based on previous performance of past deals and similar deals to promote high sales volumes, high revenue, and low cost / high new custom for the client.At Total Network; orchestrating the upgrade of Business’s Telecom (now Spark) mobile, internet and landline accounts.My main achievements during this time were:• Analysed customer requirements to regularly achieve high revenue.• During my time at Groupy I had 3 of the top 4 revenue generating deals for all of Wellington.• I personally contacted and arranged 250 mobile upgrades within one week (approximately 5 times my monthly target)

A sales management role developing data analysis reports to identify opportunities for future sales and retention; resulting in Les Mills Taranaki Street being the highest performing club nationally whilst with a reduced headcount.Assisted with online marketing campaigns and drove social media presence.• Drove process improvements in sales activity which were adopted nationally.• Developed best practice processes which were rolled out nationally to drive increased member retention.• Personally recruited over 2,000 new members and raised $4.4MIL in revenue.

Responsible for the operational efficiency of a fitness club focused on process efficiency, cost reduction, member retention and recruitment, using data analytics. This resulted in:• Cost reduction of £2,100 per month through raised retention of members by 17%• Reduction of banking errors by 70%• Improved sales figures by 19%, including one month reacting 204% of target.• Increased the positivity of member feedback by 32%