Peter Cohan Email & Phone Number

Los Angeles, Ca, Us

Los Angeles Metropolitan Area

Greater San Diego Area

Greater San Diego Area

Greater San Diego Area

Source candidates through active recruitment techniques Interview and screen candidatesCreate and post job advertisementsGrow client accountsManage healthcare providersSchedule healthcare providersNetwork with trade associationsNegotiate wages with prospective candidatesDevelop and manage relationships with Ro Health clients

Tax Products Group: La Jolla, Ca

*Answer enquiries from incoming clients in regards to their annual tax return*Update client files in the CRM system to reflect whether resolution was achieved*Escalate identified risks to Risk Management to ensure client and organizational security*Investigate account discrepancies and assist customers in identity management process

Perth, Australia

-Ensure all claims, including exceptions, are processed in a timely manner and efficient manner and in accordance with the Claims processing procedures.-Verify claims providing feedback through the appropriate channels.-Process quotes, claim reversals and stop/cancelled cheques in accordance with established procedures-Establish and maintain current knowledge of HBF’s business rules and procedures, system workarounds and system navigation and keeping abreast with processing updates.-Ensure members’ policy details are maintained, updating information as required.-Set and action activities as required.-Ensure correspondence drafted for members and providers is written professionally and in accordance with HBF standards-Handle all telephone queries in the appropriate manner, applying standard HBF phone etiquette and privacy principles at all times.-Provide a high level of customer service at all times, ensuring that any information provided or service delivered to both internal and external customers is timely and accurate.-Follow up on agreed actions/matters raised from enquiries.-Identify opportunities to actively add value to a member relationship with HBF supporting HBF’s Motivating Brand Image.-Develop other skills and knowledge applicable to the Member Support department by positively participating in the multiskilling programme, including telephone support areas.-Provide support and assistance to other team members as required.-Actively participate in training activities as required.-Assist other areas of the business by providing relief or support, and taking overflow calls when required.-Actively promote the HBF Hallmark behaviors and foster an environment of respect and mutual accountability.

Perth Area, Australia

-Fulfil the accountabilities of this role in accordance with the Helpdesk andCommunications Service Plan.· Respond to all incoming enquires in line with Helpdesk and Communications servicedelivery requirements to achieve Helpdesk target response times.· Log calls and Helpdesk Data in accordance with the procedures required by the Helpdeskand Communications Service Plan, Policy, Procedure and Work Instructions manuals.· Respond to telephone calls quickly and efficiently, handling each contact in accordancewith the Service Plan including transferring of calls to the appropriate individual orlocation. Manually assign tasks to other Service personnel where required using theFacility Managers workplace management system· Escalate significant issues to the Helpdesk and Communications Team Leader asappropriate.· Provide status updates on existing service requests when required.· Respond to hospital emergencies quickly and efficiently in accordance with theEmergency Management Plan, policies, procedures and work instructions.· Manage system work orders, including responses to written requests

Create and maintain effective relationships with prospective students to ensure qualified students are enrolled and set up for success at Ashford University.The Admissions Counselor position is one of the first points of contact with prospective students. The nature of my role is to work closely with students in order to appropriately advise them on degree programs and requirements, while continuing to follow up and encourage them through the first course.Essential Job Duties:• Identifying and Qualifying Prospective Students • Represent the AU Brand well and carry the sense of AU’s mission through each interaction• Maximize opportunities with potential students with regard to outbound telephone calls with the intent to qualify prospective students regarding the admissions process and program offerings consistent with the University’s academic catalogs and/or University websites• Develop and adhere to an effective call strategy that includes communicating effective messages to potential students either through oral or written communications. This call strategy may be long term based on student circumstances and needs• Schedule and conduct admissions interviews• Identify and address concerns of prospective students• While meeting the needs of a diverse student population in order to ensure an overall positive back-to-school experience• Student Progression/Servicing Existing Students/Administrative Time • Follow up with current students through the completion of their course to ensure student support and success• Develop and implement a strategy for successful student progression• Training/Professional Development • Participate and successfully complete all required company and University training

Supervised and monitored performance of part time employees and volunteers.Responded to all member and community inquiries and complaints in a timely andcourteous manner.Assisted in marketing and distribution of program information, including helping to trackprogram statistics.Helped to develop and monitor program budget to meet fiscal objectives.Coordinated use of branch facilities for program activities and events.Participated in the development and delivery of training programs, and contributed tothe training of students, volunteers, and professionals.Ensured the continuing quality and development of programs through appropriatetraining, skill and knowledge development opportunities, and participation insupervision and appraisal.Followed all guidelines regarding summer trips and travel

-Processed one-week passes every day, and ensured phone calls are made to every one-week prospect. Sent monthly one-week pass email promotions. Maintained and reported statistics for the department for the number of passes received and converted each month.-Prepared bi-monthly commission reports carefully documenting all commissioned activities and retained organized records with back-up. Commission reports submitted on time, at the end of the day Fridays every other week, to coincide with A.S. payroll. Reported conversion of one-week passes.-Planned, managed and supervised numerous special events each semester including Open Houses, Health Expos, Explore SDSU, Street Fair tabling promotions and the ARC ’til Dark. Communicated with vendors and outside parties for special events, scheduled staff, made room and equipment reservations and other duties as necessary to ensure successful and safe events.-Maintained knowledge of all the benefits (physical, mental and economic) of ARC membership and readily be able to communicate the benefits to current and prospective members clearly and effectively.

Led Large Scale Campus Tours (10-30 high school students) as well as individual tours• Conducted One on One advising sessions• Maintained a student database of all local high school students • Helped to arrange, schedule, and work local job fairs, information tables, and cultural fairs.• Personally assisted over 200 students in filling out their applications and registering for college classes.• During group presentation, coordinated with a team of Student Ambassadors directing, supervising and training them in public speaking, group and single student advising, and campus tours.

Master'S Degree, Organizational Management, 3.9

•Evaluate the role of management practice in organizations and the managerial processes to effectively implement an organizational.

B.A. Communication, Communication / International Studies (Minor)

- Participated in Study Abroad Programs studying for 6 months in Singapore. - Worked with the SDSU study abroad office to help incoming.

Aa- Igetc University Transfer Studies, Communication

Transfer Studies with an emphasis in Communication Studies