Customer Support Specialist
CurrentCustomer Support Specialist at Intelligent Editing Ltd, makers of PerfectIt proofreading software
Nov 2022 - Present
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Peter Darby Email & Phone Number
Customer Support Specialist
at
Intelligent Editing
1 work email found
@glyndwr.ac.uk
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Support Specialist
Location
Ruthin, Wales, United Kingdom
Company size
Who is Peter Darby? Overview
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Quick answer
Peter Darby is listed as Customer Support Specialist at Intelligent Editing, a company with 1 employees, based in Ruthin, Wales, United Kingdom. AeroLeads shows a work email signal at glyndwr.ac.uk and a matched LinkedIn profile for Peter Darby.
Peter Darby previously worked as Customer Support Specialist at Perfectit™ and IT Helpdesk Assistant at Glyndwr University. Peter Darby holds Canterbury Ba, Drama & Philosophy from University Of Kent.
Company email context
Email format at Intelligent Editing
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{first_initial}{last}@glyndwr.ac.uk
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Profile bio
About Peter Darby
Over ten years IT support at 1st, 2nd and 3rd levels, specialising in 1st line AD user account support. Also experienced in Documentation for training and audit, user database development, report creation. Qualified in Computer systems analysis.Goals: IT Consultation and Management.Specialties: Support, documentation, audit.
Listed skills include Software Documentation, Training, Windows, Networking, and 42 others.
Current workplace
Peter Darby's current company
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Intelligent Editing
11 roles · 16 years
Peter Darby work experience
A career timeline built from the work history available for this profile.
It Helpdesk Assistant
1st line IT support for regional university, supporting a Windows 10 / active directory environment, with O365 and Adobe Creative Suite licensing. Triage, solutions, routing and escalation for phone and email enquiries from all students and staff. Ticket and workload management through Spiceworks. Some Mac, mobile etc support for end user hardware.
Mar 2012 - Nov 2022
Group Facilitator
Montgomery He Drama
2012 - 2013
~1 yr
Hardware Management Analyst
Adminstering hardware approvals process, reporting, maintaining site information, etc
Nov 2010 - Dec 2011
Script Reader
Freelance
2010 - 2011
~1 yr
Cateam Analyst
Unilever GIO-ES Client Administration* Part of pan-European client account administration and automated installation team supporting 20,000 user at over thirty sites* Responsible for maintaining process documentation for team and training replacement team* Systems supported include Active Directory, NT4, XP, UNIX, etc.* Packages included MS Office, Lotus.
Jun 2006 - Feb 2010
Accounts Administrator
Pfizer Central Research
Part of 7 member team administering computer access accounts for 4000+ users internationally.* Systems supported include NT4, Win 2K, VMS, UNIX* Packages included MS Office, Lotus Notes, KEA term, Service Centre, Outlook, NT group admin, etc.; Designated regulatory compliance officer for team: duties included drafting and approving procedural documentation.
Jul 2001 - Sep 2005
Qa Administrator
Balfour Kilpatrick
Prepared QA documentation for electrical systems in new research buildings* Packages included MS Office 97, Autocad
Sep 2000 - Jun 2001
Shift Operator
Sericol Ltd
* Supported users on mainframe system & networked PC Systems included AS400, Robot, Windows NT4 & 95.* Packages included Lotus Smartsuite (97, millennium) & notes(4.5-4.6),office 97 & 2000, and proprietary as400 programmes.; Developed small VBA applications for users* Developed complaints and requests client database system* Provided helpdesk cover for.
Jan 1999 - Jan 2000
Canterbury Help Desk Support
Christ Church University College
Operated help desk in university college library open access area Assisted with operating and system queries for windows NT 3.51, Office 95, Simeon mail, Netscape and specialised course specific packages.* First point of contact for all users of open access area* Diagnosed and helped fix network, hardware, software and printer errors* Responsible for.
Jan 1998 - Jan 1999
2 education records
Peter Darby education
Canterbury Ba, Drama & Philosophy
University Of Kent
Education record
Colchester Royal Grammar
FAQ
Frequently asked questions about Peter Darby
Quick answers generated from the profile data available on this page.
What company does Peter Darby work for?
Peter Darby works for Intelligent Editing.
What is Peter Darby's role at Intelligent Editing?
Peter Darby is listed as Customer Support Specialist at Intelligent Editing.
What is Peter Darby's email address?
AeroLeads has found 1 work email signal at @glyndwr.ac.uk for Peter Darby at Intelligent Editing.
Where is Peter Darby based?
Peter Darby is based in Ruthin, Wales, United Kingdom while working with Intelligent Editing.
What companies has Peter Darby worked for?
Peter Darby has worked for Intelligent Editing, Perfectit™, Glyndwr University, Montgomery He Drama, and Unilever.
Who are Peter Darby's colleagues at Intelligent Editing?
Peter Darby's colleagues at Intelligent Editing include Nadine Lewis.
How can I contact Peter Darby?
You can use AeroLeads to view verified contact signals for Peter Darby at Intelligent Editing, including work email, phone, and LinkedIn data when available.
What schools did Peter Darby attend?
Peter Darby holds Canterbury Ba, Drama & Philosophy from University Of Kent.
What skills is Peter Darby known for?
Peter Darby is listed with skills including Software Documentation, Training, Windows, Networking, Time Management, Management, Project Management, and Databases.
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