Provides coaching, training, and project management to K-14 and industry partners with expertise in instructional design, educational leadership, and program management.

• Led the implementation of an innovative STEM program that incorporated project-based learning and aligned with state and national standards, resulting in a 20% increase in student participation and a 15% improvement in student retention rates.• Supervised and taught the Ace It program, a Sylvan tutoring program that provided small-group instruction at Escuela Elementary School in the Mountain View-Whisman School District to 140 at-risk students who were impacted by COVID-19 learning loss, resulting in an average reading improvement of 100 scaled score points, or roughly one grade level, using Renaissance Learning's STAR assessment tool.• Managed a data-driven student progress tracking system that included regular progress reports,parent-teacher conferences, and assessments, resulting in a 10% improvement in student achievementand a 20% increase in parent satisfaction ratings.• Conducted regular teacher evaluations using a comprehensive rubric that included specific criteria for effective teaching practices, and provided feedback and coaching to ensure high-quality instruction andalignment with company standards, resulting in a 20% increase in student achievement scores across all subjects

• Demonstrated proficiency in using marketing and CRM technology tools like myEmma, Salesforce, andMicrosoft 365 to effectively manage customer data and promote the center's services, resulting in a600% increase in student population from 20 to 120 active students over the period of four years.• Surpassed sales and revenue targets by developing and implementing effective marketing strategies, resulting in a significant increase in yearly revenue from $40K to $600K.• Actively sought feedback from customers through Yelp and Google reviews and successfully increasedthe number of reviews on these platforms from zero to 31 on Yelp and from zero to 94 on Google, resultingin a higher customer satisfaction rating and increased center visibility.• Created and executed effective local marketing strategies that led to a notable rise in lead generation,including a specific campaign that generated an additional 10 leads per week compared to the previouscampaign.• Oversaw and implemented engaging STEM camps and courses for grades K-8, incorporating LEGORobotics and Tynker coding, resulting in increased student participation and a 25% increase in revenuefrom STEM programs.

• Worked closely with the high school students who were interested in pursuing careers in science,technology, engineering, and mathematics (STEM).• Provided students with hands-on learning experiences, exposure to industry leaders, and opportunitiesto network with other talented students from around the country.

• Elevated K-12 students' academic performance and fostered a love of learning by delivering engagingand effective instruction as a versatile substitute teacher across four dynamic school districts: SantaClara Unified, Sunnyvale Union, Campbell Union, and Moreland School Districts in Santa Clara County, CA.

• Designed and delivered instruction in all core subjects for a combined class of fourth and fifth graders.• Differentiated instruction to meet the individual learning needs and styles of students in the class.• Used technology tools such as PowerPoint and digital storytelling to enhance instruction and engagestudents.• Fostered a positive and inclusive classroom environment that encouraged respect, collaboration, andcritical thinking.

• Provided training and support to teachers and staff on the effective use of technology tools, includingiMovie and AppleWorks.• Developed and facilitated technology integration workshops for teachers to promote the integrationof technology into instruction.• Managed the school's computer lab and maintained all hardware and software.• Collaborated with classroom teachers to develop technology-rich lesson plans that supported studentlearning and engagement.

• Delivered rigorous and engaging instruction in all core subjects that aligned with state standards anddistrict curriculum guidelines.• Used a variety of teaching strategies, including cooperative learning and project-based learning, toincrease student engagement and promote critical thinking skills.• Implemented technology tools such as Renaissance Learning's Accelerated Reader to enhanceinstruction and increase student participation.• Fostered a positive and inclusive classroom environment that celebrated diversity and encouraged allstudents to reach their full potential.

• Designed and implemented a differentiated curriculum for gifted and talented students in grades 3-5that incorporated project-based learning and inquiry-based instruction.• Collaborated with classroom teachers to provide enrichment opportunities for GATE students thataligned with the regular curriculum and learning standards.• Served as a liaison between parents, classroom teachers, and administration to ensure that the needsof GATE students were being met.

• Selected for San José Teaching Fellowship program, a marriage of Teach For America, San José StateUniversity, and San José Unified School District.

• Edited text and HTML for PeopleSoft version 8.0 program for training purposes within EducationDocuments Group• Debugged in Visual Basic various elements of the training and implementation modules for PeopleSoft8.0

• Provided technical support for web hosting services, including troubleshooting and resolving issuesrelated to various web hosting technologies such as Apache web server, FTP, SSH, email services, DNS,SSL certificates, and CGI scripts.• Communicated effectively with clients, documented interactions, collaborated with team members,and continuously updated knowledge of web hosting technologies to ensure client satisfaction andretention.

Successfully led a team of sales associates to achieve and exceed sales goals, while maintaining a highlevel of customer satisfaction.• Implemented effective inventory management processes and executed merchandising plans to ensurea visually appealing and customer-friendly store environment.• Nationally, top five for Sega Dreamcast presale launch.

• Researched tools to improve employee interest and completion of Computer-Based Training (CBT)programs