Peter Ferris Email and Phone Number
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Peter Ferris is a IT Infrastructure Project Manager at Selfridges at Selfridges. He possess expertise in disaster recovery, network security, security, firewalls, servers and 12 more skills. Colleagues describe him as "In his role as Security Officer, Peter proved himself to have a broad technical knowlege, comfortable manageing multiple systems containing using different technologies. It was this, his ability to explain complex technical concepts in simple language and an understanding of how people work which made him ideal in the role. Peter also worked for me in operational roles where, again, his broad knowlege base and ability to understand and explain complex concepts in simple language allowed hime to relate easily with non technical collegues. I would be happy to work with Peter again."
Selfridges
View- Website:
- selfridges.com
- Employees:
- 5356
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It Infrastructure Project ManagerSelfridges Apr 2019 - Present
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It Front Of House Team LeadSelfridges Aug 2016 - Apr 2019London, United Kingdom
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Service Desk ManagerSally Salon Services Jun 2015 - Mar 2016Winnersh, Uk -
Manager - It Operations (International)Brookfield Global Relocation Services Mar 2013 - Apr 2015London, United KingdomManage IT Operations for Brookfield's International Offices (Outside North America)Infrastructure• Manage onsite Infrastructure for 7 APAC & EMEA Sites. Working with the Infrastructure Director & support teams based in US/Canada• Manage the EMEA Mobile device infrastructure and contractsProjects• Work closely during planning with Project managers on all projects effecting APAC / EMEA• Responsible for onsite delivery of all IT projects in APAC / EMEA• Vendor & Budget management of all IT projects in APAC / EMEASupport (1st, 2nd & 3rd Line)• Manage support teams covering London, Cologne, Bangalore, Hong Kong, Singapore, Brisbane and Shanghai. Supporting Approximately 650 users• User induction & training sessions (Data Protection, Encryption, IT Applications)Metrics• Generate weekly and monthly SLA & KPI Data for Onsite support teams• Manage & respond to user satisfaction surveys• Create capacity documentation and projections for onsite infrastructureTeam Management• Technical training and development of onsite team members• Annual appraisals including setting S.M.A.R.T Goals and Objectives• Recruitment and team selectionProcurement & Vendor management• Vendor selection and management including SLA adherence• Generation of product catalogue across multiple suppliers • Inventory management & refresh• Budget managementDocumentation• Create SOP documentation • Create Training manual for Support desk team members -
Information Systems ManagerBrookfield Residential Property Services May 2012 - Mar 2013London, United KingdomContinuation of role as IS Manager @ Pricoa. (Merger)• Integration of Pricoa EMEA regional office's into Brookfield network. • Manage all IT requirements for Paris and Two London Offices.• Project implementation and management• Manage onsite support Teams in each office (1st, 2nd & 3rd Line)• Manage corporate helpdesk SLA’s • Staff Training (Data Protection, Encryption, IT Applications)• IT Procurement, Supplier management & Budget Management -
Information Systems ManagerPricoa Relocation Apr 2010 - May 2012• Primary interface to Corporate IT Services in Prudential (Security, Networks, Helpdesk,1st, 2nd & 3rd line support, Development)• Provide IT presence at both London and Paris offices• Project implementation and management• Manage corporate helpdesk SLA’s and on site Prudential staff supervision• Staff Training (Data Protection, Encryption, IT Applications)• IT Procurement, Supplier management & Budget Management -
It ContractorNhs Shetland Mar 2009 - Apr 20096 Week Contract providing assistance to both Primary and Secondary care IT function.• Purchasing through national procurement partners• System replacement of Servers and Desktops• Providing support for Networks, Desktops and Firewalls
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It Security Officer (Manager)Alliance Trust 2005 - Dec 2008Alliance Trust PLC is an International Investment and Financial Services Group, specialising in fund management, pensions and investment services.RolesMaintain network security. Advise project teams on secure implementations. Audit and review Access controls, Firewalls and encryption.Risk analyses to maintain securityMaintain Data Security Policy and supporting procedures.Third party management (Telecoms, Disaster recovery, Data Centre)Issue managementNetwork and Telecoms management3rd line Support for Firewall, Telecoms and Networkingout of hours supportPrimary contact for data centre NOCBudget management -
It Security Officer (Technical)Alliance Trust 2002 - 20052nd Line support Network & TelecomsFirewall maintenanceNetwork Changes & DesignPhone system managementProjectsSecurity review of all IT projects
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Help Desk CoordinatorAlliance Trust 2000 - 2002Create and implement the Alliance Trust help deskManage / Prioritise User requirementsManage the Alliance Trust network and telecoms
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Analyst/Programmer (Cobol)Alliance Trust 1998 - 2000Maintain Alliance Trust internal Applications (COBOL)Implemented Year 2000 Code Fix’s
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It ManagerWright Health Group Jun 1996 - Jun 1998Wright Cottrell is a UK based dental supply and manufacturing company • Maintain Wright Health Group telecoms, network and Unix environments• Informix Database Management• SQL report writing• Manage user support• Catalogue distribution - Mailsort
Peter Ferris Skills
Peter Ferris Education Details
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Computing
Frequently Asked Questions about Peter Ferris
What company does Peter Ferris work for?
Peter Ferris works for Selfridges
What is Peter Ferris's role at the current company?
Peter Ferris's current role is IT Infrastructure Project Manager at Selfridges.
What is Peter Ferris's email address?
Peter Ferris's email address is pe****@****rris.tc
What is Peter Ferris's direct phone number?
Peter Ferris's direct phone number is 011 44 113 369*****
What schools did Peter Ferris attend?
Peter Ferris attended Abertay University.
What skills is Peter Ferris known for?
Peter Ferris has skills like Disaster Recovery, Network Security, Security, Firewalls, Servers, Data Center, Windows Server, Networking, Management, Project Management, Sql, Business Analysis.
Who are Peter Ferris's colleagues?
Peter Ferris's colleagues are Honnappa Virupaksha, James Servini, Annie Davis, Rosilei Negreiro, Hannah Stessib, Fredia Fatima, Kathryn Walker.
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Peter Ferris
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