A member of the Leadership team supporting strategic direction through major technological upgrades and change, both nationally and globally. Implementing and leading a new high quality focused IT team in the UK with cross technical specialists in the US. Ensuring successful delivery for a major medical supply company, across multiple time zones, global locations and through the difficulties of an unprecedented pandemic.

The IT Business Partner role is a fundamental link between the needs of the Business and the ability of the technical teams and supplied services. My role is essential in helping the Business deliver value, efficiency and high-quality services, with the right technology. My role crucially supports the senior management team and ensures the technology that underpins all modern business is considered at the earliest opportunity and at the highest level. Knowledge, communication and experience are essential in forging strong relationships with all levels and contacts to ensure limits are understood and opportunities exploited to maximum potential. Technology is embedded in all areas of business and the people interacting with it have various levels of knowledge and understanding. As an IT Business Partner, I help all levels adjust to change, document issues and plan adjustments to ensure minimum disruption and maximum business productivity. Change management, Business Analysis, Incident management and Business Alignment are all areas the IT Business Partner is crucially involved. I bring a set of unique skills and experience and have a track record of delivering real difference not just for the senior management team or the individual users but for the overall business.

A Welsh Government project embedded within Business Wales through Antur Teifi. Operating across North Wales, I was primarily responsible for providing independent professional ICT advice and guidance for business of all sizes. Supporting both Government sector managers and Business Wales hubs, I had to foster excellent relationships with people of all positions to ensure project targets were met. The complex nature of the role and various different stakeholders has meant that I have had to integrate quickly and effectively within many different teams and provide project management and training when required. Additionally, I have also operated for long periods alone and independently, to ensure a fast response to bespoke requirements and ensure ultimate success of a project. The aim of the eBusiness team was to ensure businesses were making maximum use of their ICT and help to improve efficiency, lower complexity and reduce costs where possible. A high level of technical knowledge in traditional ICT solutions as well as modern solutions such as virtualisation, cloud computing and services on demand were essential. This knowledge was critical to extracting as much information as possible, quickly and accurately, often from directors and managers without dedicated ICT experience. This information was used to write a comprehensive ICT diagnostic report, in plain English. This report outlined the company’s current position, provided a number of recommendations and details the pros and cons of the available options. It was important that this report maintained its independent perspective, informing and guiding management rather than selling an idea. Following the report, assistance was then provided as required to ensure adequate sourcing of providers to help implement changes required. This additional support included acting as an intermediary, advising on migration and processes, and helping guide on technical issues during a tender to ensure project success.

Assisting third sector organisations and social enterprises to get the most from technology by providing independent professional advice and guidance. Helping them form a firm ICT foundation on which to support their business objectives presently and going forward. Assisting organisations in ICT restructuring projects to ensure best value for money, increased efficiency and improved flexibility.

Help support the organisation with technical problems and ways to use technology to save money and improve services.

Developing the IT support available to disabled people in the north of Wales. Technology is there to help not to hinder. We bridge the gap and ensure people get the help they need with out the cost.

I set up Fuller IT to support my studies and develop further experience away from the University. I supporting a number of individuals and small businesses with their IT systems and assisted them to get the most out of their technology and budgets. I have delivered advice and guidance on purchases, configuration, setup, security and efficiency. Also offering training on hardware and software, and I have also developed and implemented some bespoke applications in the Java programming language.

Assist advise and action all areas of Security for Marks and Spencers in the North West. Developing and implementing best practise and safe operations to reduce risks. I was a key member of the security pannel that designed and implemented digital CCTV introduction to all North West stores and trained staff on EPOS building and Security.

Trained and severd with 2nd battalion and then 4th battalion of the Parachute Regiment.