Peter Garin Email & Phone Number

St. Paul, Mn

Responsible for Inside Sales, Sales Support, and Customer Service Upselling.Guerrilla Growth - "Growth through unconventional means"

St Paul

Develop and manage customer service teams for value generation, productivity improvement, and customer satisfaction back to internal and external stake holders. Manage and coach teams for continuous improvement. Create and implement strategies and processes that drive value and meet business, channel, market, and customer requirements. • Value Creation – Led a significant effort to drive sales through the I&TBS customer service organization resulting in significant year on year double digit growth.• Continuous Improvement – Drove e-efficiency efforts resulting in significant year on year productivity improvement.• Change Agent – Implemented Hoshin Kanri methodology into supervisor level management of customer service teams.

3M Converter Markets – St. Paul, MN 2007- 2008 Field Market Development ManagerDrive performance of a 10 person, 15 state sales region for growth in the converting industry. Analyze market needs resulting in product and service development. Create, cultivate, and expand key account relationships in channel and targeted end user markets.• Leadership skills - Orchestrated 3M OEM selling model resulting in $6 million of opportunity pipeline generation in 2 months.• Team and interpersonal skills - Effectively managed in a matrix based organization.• Sales tool development - Designed regional/territory planning tool ensuring each territory had a roadmap for future growth.• Results oriented - Delivered $1.5 million in P & L product growth over the first 7 months of 2008.

Spearheaded the marketing effort to expand 3M’s narrow web print, screen print and membrane switch segments. Built and implemented marketing and sales strategic/tactical plans. • Superior communication skills – Developed and presented twelve 2 day product and market training classes for key customers resulting in over $2 million in application development opportunities.• Strategic & tactical planning – Created and implemented segment strategic/tactical plan resulting in 50 new 3M customers, and an additional $500k in 1st year top-line sales.• Channel expansion – Grew top-line revenues into adjacent channels over 40% in 2 years. • Project management – Generated an additional $1.6 million in top line sales as a result of product awareness programs.

Managed the 3M Performance Label Business portfolio (1200+ products) for top and bottom line growth. Key account role with largest customers. • Project management – Responsible for new product development programs resulting in an additional $850k in 1st year top line growth.• Team and leadership skills – Led team which developed and implemented service programs resulting in over $1 million in profitable growth.• Excellent analytical skills - Integrated and rationalized 3M and Emtech (acquisition) product lines into one portfolio of label products bringing pricing structures into compliance.

Senior Sales Representative Grew sales territory through a push/pull strategy. Pushed for opportunity through the channel and created opportunity at OEM accounts driving specifications for 3M Industrial Tape products. Trained channel on 3M products and processes. • Results oriented - Grew account base at @14.6% annually resulting in $7.7 million in growth• Teamwork results - Led global key account team resulting in growth from $1 million to $7 million in 5 years