Pete Harmon

Pete Harmon Email and Phone Number

Director Operations at ProntoBPO
Pete Harmon's Location
Lehi, Utah, United States, United States
Pete Harmon's Contact Details
About Pete Harmon

As senior business leader, I offer 15+ years of experience in customer experience management, with a focus on customer care, operations, customer experience, and account management. Throughout my career, I have led successful call center operations by utilizing exceptional strategies and leadership. I am known for producing high-quality results that exceed client and internal expectations.Striving to achieve organizational objectives is one of my specialties. In addition to the work I’ve done as Director of Customer Experience, I’ve had a proven history in:• Strategic Planning• Operations Management• Resources Allocation• Workforce Management• Customer Relationship Management• Continuous Improvement

Pete Harmon's Current Company Details

Director Operations at ProntoBPO
Pete Harmon Work Experience Details
  • Allencomm
    Project Manager
    Allencomm 2017 - 2020
    Greater Salt Lake City Area
  • Praxair
    Customer Experience Operations Leader
    Praxair 2015 - 2017
    View
  • The Highmark Group
    Executive Director Of Support & Operations
    The Highmark Group 2013 - 2015
  • Devcon Security
    Director Customer Care
    Devcon Security 2010 - 2013
    View
  • Convergys
    Sr. Technical Operations Manager | Netapp Cloud Technology & Storage Solutions
    Convergys 2007 - 2010
  • Basic Research
    Manager, Call Center Operations
    Basic Research Feb 2005 - Aug 2006
    View
  • Convergys
    Technical Operations Manager
    Convergys Feb 2004 - Apr 2005
  • American Landscape
    Project Manager/Purchasing Manager
    American Landscape Jan 2002 - Feb 2004
  • Modus Media International
    Senior Operations Supervisor
    Modus Media International Jan 1998 - Mar 2002
    View

Pete Harmon Skills

Leadership Process Improvement Management Strategic Planning Team Building Cross Functional Team Leadership Customer Satisfaction Customer Service Customer Experience Strategy Operations Management Training Budgets Program Management Sales Call Centers Team Leadership Leadership Development Project Management Customer Service Management Performance Improvement Customer Retention Team Management Coaching Crm Business Development Customer Relationship Management Sales Management Time Management Account Management Product Development Strategic Partnerships Contract Negotiation Budgeting Employee Training Security Direct Sales Microsoft Office New Business Development Business Process Improvement Contact Centers Mentoring Change Management Sales Operations

Pete Harmon Education Details

Frequently Asked Questions about Pete Harmon

What is Pete Harmon's role at the current company?

Pete Harmon's current role is Director Operations at ProntoBPO.

What is Pete Harmon's email address?

Pete Harmon's email address is pe****@****hot.com

What is Pete Harmon's direct phone number?

Pete Harmon's direct phone number is +180136*****

What schools did Pete Harmon attend?

Pete Harmon attended University Of Utah - David Eccles School Of Business.

What are some of Pete Harmon's interests?

Pete Harmon has interest in Project Development And Leadership, High School Football Official, Family Activities, Leadership Development, Waterskiing, Snowmobiling.

What skills is Pete Harmon known for?

Pete Harmon has skills like Leadership, Process Improvement, Management, Strategic Planning, Team Building, Cross Functional Team Leadership, Customer Satisfaction, Customer Service, Customer Experience, Strategy, Operations Management, Training.

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