Pete Kartheiser Email & Phone Number

Broomfield, Co, Us

Denver, Colorado, United States

AWS Certified Infrastructure engineer bringing a passion for building scalable systems, streamlining deployment pipelines, and improving application security.Managed AWS infrastructure across four accounts using Infrastructure as Code (IaC) with Terraform and Atlantis, ensuring consistency, scalability, and enhanced collaboration within version control.Enhanced in-house deployment tooling written in Go to streamline deployments across production and sandbox environments.Designed and deployed ECS platforms to support two greenfield customer-facing Next.js applications, improving scalability and reliability.Deployed and supported personal sandbox environments for engineers, leveraging Kubernetes (EKS) and Docker to facilitate isolated testing and development.Spearheaded the "AppSec Champion" program, addressing technical debt and achieving SOC2 compliance across all AWS accounts.Migrated a proof-of-concept Lambda-based AI application to ECS, enabling improved performance and ensured zero disruption during the transition with modifications to Ci/CD pipeline to allow parallel development/deployment.Integrated non-AWS infrastructure resources into IaC using custom Python scripts, APIs, and third-party Terraform providers, standardizing resource management.Supported Production deployments using AWS ECS,cloudformation and custom AWS CDK configurations.Configured and maintained RDS database backups using AWS Backup and S3 lifecycle policies for compliance and cost savings.Developed and implemented Ansible playbooks to manage AWS EC2 servers, including the creation of CIS-hardened AMIs for improved security.

Louisville, Colorado, United States

Boulder Colorado

Provide HW/SW/Services support to Peaksware and all child companies: TrainingPeaks, Makemusic, TrainHeroic, Alfred.

Boulder,Co

Boulder, Co

Provide Desktop support for Apple OSX, Windows, IOS, Linux, and Android. Manage network infrastructure including: cabling, port management (physical and logical), DNS, DHCP, VLAN, Wireless Corporate and Guest network on Cisco network hardware.Administrate company Active Directory – access management.Provide training and support documents for various company services and equipment such as Box.com, and AV/telepresence conference rooms Maintain company IT equipment inventory- Physical management of IT assets and desktop equipment, Administration of JAMF MDM software for all company used computers and mobile devices.Administer office security – access badges, door alarm system, point of contact for alarm events.Ensure employees follow HIPPA compliance - aid in security training, push out critical software patches via MDM.Administrate Amazon Web Services: VPC, Security Groups, EC2 Instances, Load Balancers. Manage instance usage and cost through AWS dashboard and Ylastic Support HR with Onboard/Offboard procedures for new and departing employees.

Chicago, Il

Implemented and administrated office hosted VOIP phone system.Assisted in implementation of new network infrastructure.Manage relationship with third party national IT support; gatekeeper for deployment of third party tech support to merchant clients.Provide internal desktop support for office.Train and support third party fulfillment company Tukaiz for Belly pre-configuration services.

Chicago

Visit merchant clients and perform onsite installation, training, and support of Belly universal loyalty platform.Redesigned configuration set up of Belly customer facing equipment.Designed internal Pre-configuration process reducing equipment configuration time from 10 minutes per device to two minutes.Traveled with Sales "ghost" teams to help launch new outside markets.Trained additional Field Operations employees.

Oakbrook Il

ACMT (Apple Certified Macintosh Technician) Diagnose Hardware/software problems with customer based on 15 minute appointmentsManage customer computer repairs as well as serve as primary contact for customer questionsMaintain role as a primary contact for employees and management regarding technical and store operations inquiriesWork Closely with sales team to ensure their understanding of new product operations/requirementsPerform hardware and software repairs on apple products while maintaining customer data privacy policiesCapture and escalate emerging issues with Apple products to engineering team

Oakbrook Il

Train customers in Apple software functions including: operating system basics, media applications, features, and advanced applications.Troubleshoot and repair apple portable media devices and mobile phones.Perform personal data transfers from customers old computers PC or MAC to their newly purchased Mac.

Oakbrook Il

Immerse customers in Apple cultureUpdate and maintain store demo units and merchandising through visual teamMaintain diverse knowledge of Apple productAssist customers as a point of sale

Chicago, Il

Repair and enhance customer computer hardware and softwareRepair computer infections and educate user to prevent future infectionsOptimize shipping manifests for efficient delivery and return of depot service repairsProduce clear and detailed pre-diagnostics to “walk-in” customers with confidenceProvide guidance and knowledge to computer sales team

Westmont, Il

Coordinate and execute optimal delivery of multiple vehicles within and beyond IllinoisManage vehicle titles and payments Negotiate best buying and selling prices with various dealerships Inspect vehicles for imperfections or modifications before purchases

Chicago, Il

Maximize customer enjoyment by outfitting appropriate gear based on product knowledge and experienceInstruct customers on proper care and tuning for their gearUtilize social networks to market business and achieve peak customer base