It Support Specialist
Caramel - Let'S Make It Better
Adelaide, Australia
2010, I.T Service Desk Consultant, Caramel Computing Prepare and maintain I.T systems Provide advice, feedback and support to the client Work on high user servers work in a fast paced environment Adapt to changing systems and technology Knowledge on all Windows based server systems Setup and maintain security and management services; , Email Project (first 6 months), Support, Flight Centre Technology Experience with active directory and exchange. User creation and modification Citrix based cloud systems Adjusting group policy Managing databases Performance management Technical advisor to the helpdesk environment